Reviews (1,702)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

Edited September 22, 2021

This is a great app. I tried several others but this one was the winner with just the right features and a very easy-to-use interface. Oh, and the customer service is top-shelf.

HANGTIME
United States
Over 1 year using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the great review! Very happy to see your business growing and our app playing a role in that growth.

Best regards,

Andrei from Timesact

December 2, 2021

Finally a pre-order work that works!! Amazing support, thank you so much Andrei for your precious help!!

Lucas du Tertre
France
Over 1 year using the app
Kairock Partners SRL replied December 3, 2021

Thank you for the flattering review! Very happy to help and looking forward to a great partnership!

Best regards,

Andrei from Timesact

June 30, 2022

Amazing customer service! Really helpfully cleaned up0 all of my old code super quickly and efficiently. Highly recommend.

Wear My Freedom
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied July 6, 2022

Thank you so much for the awesome review! Very glad I could be of service to you.

Best regards,

Andrei from Timesact

February 16, 2023

App works great and the team behind it is even better! We launched a new line with the app and had some initial issues, but the support got on it ASAP and had it fixed immediately. Best service we've had on Shopify!

Monument Hobbies
United States
Over 1 year using the app
September 2, 2022

Easy to set up, perfect customer service! Very kind, responsive and fast, thanks again Andrei! I highly recommend the app for losing revenue caused by stockouts. Looking forward to the new features!

Kettlebell Kings
United Kingdom
Over 1 year using the app
Edited February 28, 2022

If you need to offer the option to pre-order products, this is the perfect app. Very easy to customize and navigate, badges blend seamless with the theme. Customer service is excellent; Andrei customized my badges and gave me extra tips for achieving what I needed. I already started receiving orders form using the app. Definetely recommend!

OVRLAi
United States
Over 1 year using the app
Kairock Partners SRL replied March 1, 2022

Thank you do much for the generous review! Very happy to play a small role in your success.

Best regards,

Andrei from Timesact

April 28, 2022

Great app and amazing Customer Service! Needed Help to change a few things and the Support team did it for me in a few minutes. Thank You!

Greenwood Leather
Australia
Over 1 year using the app
Kairock Partners SRL replied May 3, 2022

Thank you very much for the great review! Always happy to be of service and looking forward to some amazing pre-order sales for you.

Best regards,

Andrei from Timesact

March 19, 2022

I am very new to Shopify and this app was super user friendly. It was set up incorrectly and Andrei was more than happy to help me fix my issue right away. Now it's working cohesively as planned! So grateful for the help! Thank you!

AGENT HOFF
United States
Over 1 year using the app
Kairock Partners SRL replied March 21, 2022

Thank you for the great review! I'm sure you'll learn the ropes quickly and that your pre-order campaing will be a great success.

Best regards,

Andrei from Timesact

September 8, 2022

So far, so good. Andrei took a solid 30 mins explaining all of the features and is helping me install it so that it looks correct visually on the website. Would recommend highly at this point in my experience.

Mammoth Headwear
United States
Over 1 year using the app
April 21, 2021

I have been looking for a new pre-order app for a while, since I did not like the one I already used. I found Timesact and installed it to try it out, after installation there was a issue with pre-order was not active on my add to cart button on collections. I then contacted them, and with in a few hours they fixed the problem, and I have to say it's some of the best support I ever had. The app works perfectly, and they are up for feedback form users, if you have a good idea. Try it out you will not be disappointed!

Untold Secretz – By Sidsel Marie Bøg
Denmark
Over 1 year using the app
Kairock Partners SRL replied April 21, 2021

Thank you so much for the review and the great feedback you've provided us! We look forward to working together and growing your sales with pre-orders.

Best regards,

Andrei from Timesact