Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

June 11, 2021

I'm not surprised this app has so many 5 star reviews - it is easy to install, has lots of options to customise and the support is fantastic! After trying many other pre-order apps and finding them difficult to use, I am so pleased I tried this one. I highly recommend it.

Ecostork
Australia
Over 1 year using the app
Kairock Partners SRL replied June 11, 2021

Thank you so much for the awesome review and for choosing to work with us! Very glad to help you grow your business with pre-orders.

Best regards,

Andrei from Timesact

June 26, 2022

Easy to use app with instant help in chat with any issues we had. Looks great and should help a lot with new items getting added to the store.

Sweets From Gilroys
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied June 29, 2022

Thank you for the kind words! Looking forward to some great pre-order sales for those new items.

Best regards,

Andrei from Timesact

August 11, 2022

Awesome app - have used quite a few times for major pre-order sales that we have on our website. Super easy to use and most importantly it is very reliable, it does what it says. Had to reach out to support and they were super quick with a response. Highly recommend this one

Cozy Corner Quilts
Australia
Over 1 year using the app
August 25, 2022

Perfect client service: solved the technical issue within minutes. (button display)
Thanks Robert for the help !

KarlandMax
France
Over 1 year using the app
Edited September 10, 2021

Easy to install and use for a small number of the products to sell. If you have lots of products and want to change some settings for all....it is a problem.. there are no batch function such as select all, apply all, etc... The support person kindly offered to provide such a script for our specific use... but I did it manually by myself… I spent two hours intensively for a trivial simple task. .. I regret that the support person should have done the SCRIPT process from the beginning.

Cooling Wear by SUN-S USA
United States
Over 1 year using the app
Kairock Partners SRL replied September 11, 2021

Thank you for the review! We're working on adding a "Add all products" functionality and we want to thank you for the feedback in this sense. I can easily help you until the solution is live with a custom script. Just reach out any time you need it.

Best regards,

Andrei from Timesact

November 11, 2022

Alles in allem eine sehr gutes Tool. Auch technische Hilfe war sofort da um ein bestehendes Problem zu lösen. Von daher alles top und es sieht auch gut aus. Danke!

TCG-Buddies
Germany
Over 1 year using the app
November 17, 2021

I'm just about launching my store and starting with pre-orders. I needed an a pre-order solution that would grow with me and Timesact is it! Andrei has been super responsive and supportive answering every question I've asked on chat and over email. He helped address a few challenges I was having with my custom theme and resolved all in a matter of minutes. There are new updates in the pipeline that he shared with me that will address my other pre-order needs. I highly recommend this app. The support is more than 5 stars!

ekaterra-co
United States
Over 1 year using the app
Kairock Partners SRL replied November 17, 2021

Thank you for the great review! Very happy to be a part of your store's success and looking forward to a great long-term partnership that helps us both grow!

Best regards,

Andrei from Timesact

Edited May 27, 2021

I had an issue with the app getting started, Andrei fixed the issue in no time, very polite and fast

Happy Glow Skincare
United States
Over 1 year using the app
Kairock Partners SRL replied May 27, 2021

Thank you kindly for the great review and for letting us be a part of your entrepreneurial journey! I am sure your new collection will be a smash hit.

Best regards,

Andrei from Timesact

January 23, 2022

The set-up was super easy and when I did have a question it was answered promptly by Andrei. I absolutely love the pre-order badge on my product pages - you can check it out on my site at vivian-rose.shop - 5 star app!

Vivian Rose Shop
United States
Over 1 year using the app
Kairock Partners SRL replied January 25, 2022

Thank you so much for the wonderful review! Your store is beautiful and I'm happy to play a small part in making it grow.

Best regards,

Andrei from Timesact

December 2, 2022

The plugin is working well. I had a little problem with the integration and Robert at customer support was very kind and professional. The problem was quickly solved.

drinklang
Switzerland
Over 1 year using the app