Reviews (1,703)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

April 18, 2021

This app is incredibly easy and quick to set up, no need to understand code and no tricky option.
I couldn't see initially the pre-order button and needed some cosmetic changes and Andrei helped me straight away and fixed everything, while still answering my other general questions regarding pre-order.
So far, I'm truly amazing by this app!

Miss Valkyrie
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied April 18, 2021

Thank you for the awesome review! I look forward to growing your sales through pre-orders.

Best regards,

Andrei from Timesact

August 23, 2022

The onboarding session was very helpful and I look forward to implementing Timesact v soon. The responsiveness of support so far has been amazing and it sounds like there are big plans for additional functionality in the future.

WOWooO
United Kingdom
Over 1 year using the app
November 10, 2021

I appreciated the live chat support that worked immediately to fix my issue caused by some coding changes on our end. This app helps us recover otherwise lost sales and we find it invaluable.

JJwinks
United States
Over 1 year using the app
Kairock Partners SRL replied November 11, 2021

Thank you for the great review and your suport! Adding value to businesses like yours is why we got started and why we keep pushing hard. Thank you for being great, commited, long-term partners!

August 24, 2022

Wow, Fast support! Unlike other apps need to wait for email in 1 or 2days. Been using this app for months. Andrei helped to solve things within minutes. Thanks again. highly recommend.

Amayakenya
Kenya
Over 1 year using the app
June 27, 2022

The app does exactly what you need and allows you to add pre-orders in a simple way, with lots of customisation. More importantly, the support from Andrei is the best you can ask for. Highly highly recommended

Misri
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied June 29, 2022

Thank you so much for the great review! Very glad I could help and here's to a great pre-order campaign together.

Best regards,

Andrei from Timesact

June 1, 2021

Wonderful app and even better support! We use a custom theme that did not allow for a click and play solution but, Andrei worked day and night to change some coding so things would work for pre-order with our theme. Very cool!

My Lash Bomb.COM
United States
Over 1 year using the app
Kairock Partners SRL replied June 2, 2021

Thank you for the awesome review! Happy to help you grow sales with pre-orders.

Best regards,

Andrei from Timesact

July 22, 2021

This is by far the best app for pre-orders. Customer service is also very helpful. They are very quick to respond and offer a personalized and efficient service. I'm excited to see the new features they are working on.

Jolivur
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied July 22, 2021

Thank you so much for your support! I am confident we will achieve great things working together.

Best regards,

Andrei from Timesact

June 11, 2021

I'm not surprised this app has so many 5 star reviews - it is easy to install, has lots of options to customise and the support is fantastic! After trying many other pre-order apps and finding them difficult to use, I am so pleased I tried this one. I highly recommend it.

Ecostork
Australia
Over 1 year using the app
Kairock Partners SRL replied June 11, 2021

Thank you so much for the awesome review and for choosing to work with us! Very glad to help you grow your business with pre-orders.

Best regards,

Andrei from Timesact

June 26, 2022

Easy to use app with instant help in chat with any issues we had. Looks great and should help a lot with new items getting added to the store.

Sweets From Gilroys
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied June 29, 2022

Thank you for the kind words! Looking forward to some great pre-order sales for those new items.

Best regards,

Andrei from Timesact

Edited April 19, 2024

全てが英語で設定が大変でしたが英訳ソフトがあるのでなんとか理解できます。また、親切丁寧にチャットで教えてもらえました。
また不明な点は、メールでのやりとりになります。
慣れれば、簡単に先行予約などが簡単に出来るのが魅力的です。

クラース シューズ店
Japan
Over 1 year using the app