Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

December 27, 2021

L'équipe support est au top, elle m'a résolu un bug qui durait depuis des mois avec une rapidité sans précédent. Je recommande fortement cette équipe sérieuse et ce produit facile a configurer.

Nomacare
France
10 months using the app
Kairock Partners SRL replied December 28, 2021

Merci pour ces mots gentils ! C'est un plaisir pour nous de vous soutenir et de travailler à la croissance de votre entreprise. Merci de nous avoir choisis comme partenaires technologiques pour vos pré-commandes !

Meilleures salutations,

Andrei de Timesact

April 13, 2022

First time using the app, the preorder banner wasn't showing up in our shop. A quick email to their support and they had it up and working right in a very timely manner. Very fast and very professional. They knew what they were doing and wont have to do it again, fixed it so when we run any preorders it will always work. Thank you

Brez Coffee Co
United States
10 months using the app
Kairock Partners SRL replied April 13, 2022

Thank you do much for the generous review! Very happy to play a small role in your success.

Best regards,

Andrei from Timesact

June 2, 2021

This app integrates intelligently with our product list, and allows us to categorize how we pre-order (to not lose any sales), by those items that are temp out of stock, versus those that we wont start selling for a few months. Andrei is exceptionally responsive to get you up and running quickly (there is always some coordination needed to get it the way you need). Great app.

Svalle
United States
10 months using the app
Kairock Partners SRL replied June 2, 2021

Thank you so much for the great review! We are very happy to partner with you so that you can achieve your goals for pre-orders and grow your sales.

Best regards,

Andrei from Timesact

May 29, 2023

Rommel and Lesley were very helpful, professional, and clear! We already love the app and it has been so useful for our business, but what makes it even more useful is the fact that it evolves and adapts according to Shopify's updates and the needs of the businesses. A great support team makes all these transitions and changes manageable! Thank you, Rommel and Lesley!

R2R
Philippines
10 months using the app
October 17, 2023

So far so good! Easy to use app. Very user friendly and intuitive. When I did need help, I received immediate support. Highly recommend.

PedTerra
United States
10 months using the app
February 27, 2023

I needed help today solving a Pre-Order listing issue. It took less than 1 minute to get someone on the Chat. Not 5 minutes later, my issue was resolved! Their Customer Service is amazing and will walk you through each steps.
I've had this app for a few months. Extremely easy to setup the products, very well prices (comparing to other apps), and amazing Customer Service. Highly recommend you giving them a try!!!

Crystal Logic Shop
United States
10 months using the app
Edited December 14, 2020

So easy to set up, & when it didn't have a feature I needed, the developer added it quickly and accurately.

Halo Coffee NZ
New Zealand
10 months using the app
Kairock Partners SRL replied December 14, 2020

Thank you so much! You have an awesome sustainability cause that we are very proud to have even a small role in furthering. Here's to many sales and many pre-orders I am sure to come!

Best Regards,

Andrei from Timesact

February 12, 2021

Incredible support from these guys. App is quick and easy to use. They even added some new functionality based on our feedback. Excellent value for money.

FCubed Fitness
United Kingdom
10 months using the app
Kairock Partners SRL replied February 12, 2021

Thank you so much! Our app is only made better by people like yourself because you take the time to explain you needs and validate our process.

We are very fortunate to have wonderful users and our hope is that we can help your business grow to new heights.

We're very grateful for you,

Andrei from Timesact

Edited April 17, 2024

I love the app because it is extremely easy to use AND Jolo provided top tier customer service which made me like the app even more!

My Store
United States
10 months using the app
April 20, 2022

Excellent customer service around the clock. Helped fix my issue within hours. Highly recommend this effortless pre-order app.

Beak & Skiff / 1911 Established
United States
10 months using the app
Kairock Partners SRL replied April 24, 2022

Thank you for this wonderful review! Thank you for choosing us as you technology partners and looking forward to an amazing pre-order campaign together.

Best regards,

Andrei from Timesact