Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 21, 2021

Nous venons d’installer cette application et nous sommes ravis.
Nous allons l’utiliser dans un premier temps pour permettre à nos futurs clients de faire des pré-commandes en attendant l’ouverture officielle de notre site tag4pets.ch.
Cela nous permet aussi de faire du teasing sur les réseau sociaux afin que nos amis/clients viennent voir le site et pré-commandent des médailles.
Dans un deuxième temps, nous allons l’utiliser pour permettre à nos clients de commander des médailles qui ne sont plus en stock et pour lesquelles nous attendons la marchandise.
Cette application est vraiment super d’autant que dans quelques semaines, ils vont ajouter la fonctionnalité d’envoi d’emails spécifiques.
Le support technique d’Andrei est aussi excellent. A disposition par tchat/email et rapide, il a résolu en 5 minutes un petit problème que nous avions (pas lié à leur application).
Je ne peux donc que recommander cette application. -------------------------------------------------------------------------- We just installed this app and are very happy.
We will use it initially to allow our future customers to make pre-orders while waiting for the official opening of our tag4pets.ch site.
It also allows us to tease on social networks so that our friends / customers come to see the site and pre-order medals.
Secondly, we will use it to allow our customers to order medals that are no longer in stock and for which we are waiting for the merchandise.
This app is really great as in a few weeks they will be adding the functionality to send specific emails for pre-orders.
Andrei’s technical support is also excellent. Available by tchat and email, he respond very fats fast, he solved in 5 minutes a small problem we had (not related to their application).
So I can only recommend this app to anyone:-)

Tags 4 Pets
Switzerland
9 months using the app
Kairock Partners SRL replied May 21, 2021

Thank you for the wonderful and detailed review! We are very glad to be a part of your entrepreneurial journey and eager to grow sales with pre-orders together.

Best regards,

Andrei from Timesact

December 5, 2022

I advice to use it it is by far the most easy and fast to handle a pre-order. The support is amazing answer also during weekends. Great staff.

Balance Board Pro
Italy
9 months using the app
June 22, 2023

Our Family Business has been very happy with the Timesact App and the outstanding support that comes with the App. Thank you Timesact Team!

TargetTack™
United States
9 months using the app
June 30, 2023

First i was sceptic as it automatically translated to my local language and was hard to understand as i work 99% in english. I found the flag, switched to english and it started to make sense :)
I booked an onboarding session where i already had some questions prepared, and got them all sorted out. Together we made some example cases, and checked that everything worked out as planned. Rommel was very friendly and professional, and guided me through everything.
Highly recommend this for anyone looking for pre-order & backorder app

Muotitassu
Finland
9 months using the app
January 30, 2023

I don't need to mention that the app itself is just great, but what I want to highlight here is that we got 30 minutes free onboarding session!

You can work your own website with friendly staff and get the individual advice and support. I am very impressed and glad to know about the app!
(Thank you for your great assistance, June :) )

Espuente GmbH
Germany
9 months using the app
January 25, 2023

June made my onboarding so easy and answered all my questions. Her demonstration was clear and had amazing customer service. I look forward in using timesact.

Sole Notte
United States
9 months using the app
May 26, 2021

I never received such prompt and motivated customer support! My theme is heavily customized but Andrei went above and beyond to make this app work. Thank you Andrei.

Lykkefund Paper
Switzerland
9 months using the app
Kairock Partners SRL replied May 27, 2021

Thank you for the great review and your support of the app. I am happy to help and be a part of your entrepreneurial journey. I hope pre-orders will be a valuable source of revenue for your business.

Best regards,

Andrei from Timesact

September 21, 2021

A superb application and great support. Andrei is very helpful and solved the problem quickly. Now the application works as it should.

Sapsan Sklep
Poland
9 months using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the awesome review! I'm sure we'll grow sales together with pre-orders!

Best regards,

Andrei from Timesact

October 12, 2023

Only days into using this app and the setup is easy with a user friendly platform. Most of all, the support staff is exceptional in being available many hours of the day for urgent matters and they have resolved all of my issues or needs.

airestech
Canada
9 months using the app
December 15, 2022

Great work by the team. went on a zoom call and we got everything fixed. They also have all the features we required

Oak & Sand ™ Official Store
Singapore
9 months using the app