Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

July 5, 2023

So far so good! Onboarding was really helpful and I'd recommend but the app does seem straight forward to use and I like the flexible plan.

Ampwellbeing
United Kingdom
9 months using the app
November 30, 2021

This app is helping collect pre-orders to launch my store, the installation process has been easy thanks to Andrei's support! Thank you so much!

Quietly
Canada
9 months using the app
Kairock Partners SRL replied November 30, 2021

Thank you so much for the awesome review! Very happy to play a small role in your journey and looking forward to a great launch!

Best regards,

Andrei from Timesact

September 14, 2021

Very straightforward, easy to use, and seamless pre-order app. Worked beautifully with our third-party theme which already had its own primitive pre-order capability. Would highly recommend Timesact Discount pre-order. The developer is quick and responsive as well.

lola & sophie
United States
9 months using the app
Kairock Partners SRL replied September 14, 2021

Thank you for the awesome review! Glad to see the app is already providing value for you and hope that things will keep getting better for your business.

Best regards,

Andrei from Timesact

January 7, 2023

I would like to say that Andrei from Timescat support was more than helpful with my problems, i was losing hope with getting my pre-orders to work, thankfully they quickly came to my aid and resolved all of my problems, amazing app with an amazing support team!

Tac
United Kingdom
9 months using the app
June 30, 2023

We've been testing Pre-Orders with TimesAct on our UK and US Shopify stores. The support team are very proactive with the onboarding process and helping set up products for Pre-Order. So far it's working well, there are a few little nuances around their website that you have to understand (such as waiting for it to apply the pre-order function to the Shopify products) - we also had to speak to support to fix the little 'slash' banners appearing on the collection page but as mentioned, their support is very proactive and fix things immediately. Recommended.

ROKA London
United Kingdom
9 months using the app
February 25, 2023

Tellement satisfaite du service à la clientèle!
Nous avons eu une problématique, causée par un autre app. et l'équipe de Timesact à répondu sur le champ à notre question, a réglé notre problématique très rapidement, nous a donné des conseils sur l'optimisation que nous pourrions faire avec le logiciel, et ils ont pris le temps de comprendre nos besoins futurs afin de voir ce qui serait possible comme amélioration. Une très grande écoute, une rapidité d'exécution et une ouverture d'esprit. J'ai adoré mon expérience via leur service à la clientèle, je recommande!!

Euromoto
Canada
9 months using the app
June 27, 2023

I have only had this app for one day, but I can say now the app and the team are amazing! I would highly recommend this app to anyone that needs a quick and easy preorder solution and there are also many other features I will be using soon!

Most importantly, the FREE Onboarding Call was an excellent touch, any bugs were fixed and my site was even sped up for me by June. Great stuff and I hope this is the start of a long term relationship! :)

FESTILIFEOFFICIAL
United Kingdom
9 months using the app
June 28, 2023

FANTASTIC onboarding experience. Just that fact that they're willing to spend 30 minutes going through all my questions with no guarantee that I'll ever even be a customer is awesome. For that reason alone, I will be using Timesact for my store's preorder campaign. The fact that the app itself is simple to use and fulfils all my needs and then some is just a plus. ;)

Hang Loose
United Kingdom
9 months using the app
July 11, 2022

The customer service team is nice and helpful. Andrei responded my request and solved the problems in a very efficient way. I am now enjoy using this app in my web-shop. Thank you!

山竹|Koya Sanju
Taiwan
9 months using the app
Kairock Partners SRL replied July 16, 2022

Thank you for the amazing review! Very glad I could help and happy you are getting value from the app.

Best regards,

Andrei from Timesact

March 28, 2022

Funktionalitet och service kring appen är grymt bra! Att allt är automatiserat och bara läggs på varje produkt känns väldigt enkelt. Tack Andreis för super hjälp när det behövdes!

mydraumhestar.com
Sweden
9 months using the app
Kairock Partners SRL replied March 28, 2022

Tack för den fina recensionen! Jag är väldigt glad över att kunna erbjuda värde för ditt företag och är alltid glad över att kunna hjälpa dig om du behöver mig.

Med vänliga hälsningar,

Andrei från Timesact