Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

November 10, 2023

Love this service. A converting machine

Servingbody
Canada
8 months using the app
June 12, 2023

Jonathan, was amazing help. Very quick and attentive. It was a real pleasure to speak with him. I look forward to speaking with him in the future. He deserves 10 stars :)

nkdinhale.com
United Arab Emirates
8 months using the app
March 3, 2022

The pre-order app i was always looking for. Super simple setup, great price and super helpful support! The Best of the Best!

heliumshop.hu
Hungary
8 months using the app
Kairock Partners SRL replied March 3, 2022

Thank you so much for the generous review! Very glad you're happy with us and looking forward to an amazing pre-order campaign!

May 29, 2023

Great app with great customer support, fast and courteous (thanks Andrei). The app is a much better option than our previous pre-order app with more functionality and features including scheduling of when pre-orders show and integrating "back in stock" email alerts into the same app

Chief Nutrition
Australia
8 months using the app
March 26, 2023

Great app and awesome customer support. Our customers are using the pre-order function and I'm about to set up the back in stock function after understanding the app a lot better with my onboarding session.

Page&Co.
New Zealand
8 months using the app
July 4, 2023

The Timesact App is exactly what I needed - an easy to set up and use Pre-Order feature.

I had my onboarding call with June, who was incredibly friendly and helped me very quickly fix a couple of issues that arose because of my highly customized theme.

Can definitely recommend this App and superb customer service! 5 very well deserved stars.

Rayas Collective
Germany
8 months using the app
July 8, 2021

We used Timesact to offer preorder to our customers and it was easy to install and execute. Help by the developer was quick and useful. We look forward to wishlist being added as well! Highly recommend this app.

Alembika U.S.
United States
8 months using the app
Kairock Partners SRL replied July 8, 2021

Thank you very much for the review! Looking forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

May 3, 2023

Really great Onboarding Session!!!! Thank you so much for your time and patience with the training.

Shop With LaQuita
United States
8 months using the app
May 20, 2022

We use Timesact for displaying and processing our pre-orders. Apps are great, but it's their support that truly shines the light on their true worth. I have been blown away by Timesact's support!
I sent a one line message to support and within a few hours, Andrei asked if he could get access to have a look in our admin. Then a couple of hours later, I had a video that explained why/how we'd messed things up and the easy solution to get it all good again.
That is awesome support!

Labels By The Bay
Australia
8 months using the app
Kairock Partners SRL replied May 24, 2022

Thank you so much for the awesome review! It was my pleasure to help and thank you so much for choosing us as you pre-order technology partners. I'm sure great results will follow shortly.

Best regards,

Andrei from Timesact

May 18, 2021

App is very easy to use. Meet my pre-sale needs. Andrei from customer service is extremely helpful, and goes above and beyond to make sure everything works optimally.

Sonderlier
United States
8 months using the app
Kairock Partners SRL replied May 18, 2021

Thank you for the awesome review! I look forward to growing sales with you with pre-orders.

Best regards,

Andrei from Timesact