Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

August 24, 2022

Good Solution to reduce churn rate. Service was amazing and Andrei is a very nice guy who always helped us!

Tee im Glas
Germany
5 months using the app
March 31, 2022

Best pre-order app we've used - easy to use, great UX experience for customer. Great customer service. Highly recommend to anyone looking to sell pre-orders!!

Body Love by Tal
United States
5 months using the app
Kairock Partners SRL replied April 2, 2022

Thank you so much for the amazing review! Looking forward to working together on your awesome pre-order campaing!

Best regards,

Andrei from Timesact

March 12, 2022

Great & super straight-forward app! If you may ever need any help, live chat is super convenient & customer service is ON IT like no other!

The Luxury Aesthetics
United States
5 months using the app
Kairock Partners SRL replied March 14, 2022

Thank you for the amazing review! Very happy to provide value to your business.

Best regards,

Andrei from Timesact

Edited May 20, 2021

Great app with support that is second to none. If only all apps and support were this great. Keep it up!

Swanky Boutique
Malta
5 months using the app
Kairock Partners SRL replied May 20, 2021

Thank you so much for your awesome review and support! Will keep working hard to blow up sales with pre-orders together.

Best regards,

Andrei from Timesact

Edited October 13, 2021

Have had a very positive experience since we installed this app. Andrei has been extremely responsive and helped us custom fit the app to our store. Highly Recommend.

Stitch & Straw
Australia
5 months using the app
Kairock Partners SRL replied October 13, 2021

Thank you for the awesome review! Looking forward to a great partnership and some amazing pre-order sales!

Best regards,

Andrei from Timesact

May 17, 2021

Andrei was very helpful in customizing certain things for me as the theme I use might be a bit tricky and requires more customization. His response was speedy too!

Jujumello Intimates
Malaysia
5 months using the app
Kairock Partners SRL replied May 17, 2021

Thank you for the review! We look forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

Edited March 10, 2021

Ich habe nur die Trial-Version und bestimmte Funktionen funktionierten nicht. Die Entwickler haben sofort meinen Kontakt erwidert und Änderungen - meinen Wünschen entsprechend - umgesetzt! Sehr zu empfehlen!

Nano-Silber-Maske
Germany
5 months using the app
Kairock Partners SRL replied March 10, 2021

Thank you for the review and for your collaboration! I look forward to helping you grow your sales with pre-orders.

Best regards,

Andrei from Timesact

February 25, 2023

Customer Service was fantastic, Andrei helped fix an issue with the badges on our products and we could not be happier. Great App, Great Customer Service.

PB Express
United States
5 months using the app
January 17, 2023

Probably the best experience I have ever had with support for an app. The onboarding session was extremely helpful and it was so much easier to understand everything with being able to actually talk to the representative rather than to type in chat or emails. Great company with a great product!

The Village Merchant
United States
5 months using the app
October 6, 2022

App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders

zellousny
United States
5 months using the app