Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

January 5, 2023

Customer service is fantastic. Had a few issues and the response and resolution time was amazing. Highly recommended.

Plenty of Games
Australia
7 months using the app
October 11, 2023

So far, amazing app! Well priced for all the amazing features. Support has been efficient and setup has been relatively easy for the non-tech savvy user like me.
Highly recommended.

Eekoloks Australia
Australia
7 months using the app
April 20, 2022

Our new shop has struggled with keeping inventory on hand given transportation challenges cause by the Russian invasion of Ukraine and the pandemic. This app has allowed us to continue taking orders from incoming product and better predict demand. Integration was easy and the bit of customization required was done in no time at all by the developer.

Whisky Glass Canada
Canada
7 months using the app
Kairock Partners SRL replied April 24, 2022

Thank you for the great review! It feels great to know something we've built has helped you bridge this gap in these dark times. Very happy to support you, always.

Best regards,

Andrei from Timesact

November 12, 2021

The app is great and customer service helped me get it up and running in less than 2 minutes. Great service and product

Alchemi Mushrooms
United States
7 months using the app
Kairock Partners SRL replied November 12, 2021

Thank you for the awesome review and for choosing us as your technology partners for pre-ordering. Looking forward to some great sales for your store.

Best regards,

Andrei from Timesact

January 13, 2022

A large portion of my business is pre orders and this app has worked really well and support has been great.

Redshift7toys.com
Canada
7 months using the app
Kairock Partners SRL replied January 13, 2022

Thank you for the great review! Very glad to see a long term customer giving us a thumbs up and very glad to keep providing value for your business.

Best regards,

Andrei from Timesact

September 24, 2023

Ottima app e assistenza clienti perfetta, hanno risolto con efficienza ogni mia richiesta

Bubu Store
Italy
7 months using the app
May 31, 2022

Sehr guter Kundensupport. Andrei war sofort für mich da. Top, kann es nur weiterempfehlen für jeden Shop.

PURE & ANALOG
Germany
7 months using the app
Kairock Partners SRL replied June 7, 2022

Vielen Dank für die tolle Bewertung! Ich freue mich auf eine tolle Vorbestellungskampagne für Ihren Shop.

Mit freundlichen Grüßen,

Andrei von Timesact

July 26, 2021

Great app, easy to use. The support team (Andrei) is very responsive and was able to perform customizations for our theme. Definitely recommend this app.

Carro Mats
Canada
7 months using the app
Kairock Partners SRL replied July 26, 2021

Thank you for the excellent review! Happy to help and looking forward to some great pre-order sales.

Best regards,

Andrei from Timesact

November 1, 2023

I loved the application, it is the only one that meets my specific needs.
And now that I have experienced the technical support, I loved it.
I give it a rating of 5 and recommend it 100%.

Café Leather
Spain
7 months using the app
May 25, 2021

Fantastic app. Some areas needed tweaking but within the hour of making contact with support team, Andrei came to the rescue and amended a small detail. App is so easy to use, navigation is excellent. Great app highly recommended. Homeaesthetics.uk

Homeaesthetics.uk
United Kingdom
7 months using the app
Kairock Partners SRL replied May 25, 2021

Thank you for the great review and for choosing to work with us! I look forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact