Reviews (1,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
Refine
-
By rating
Stellar service and support! Our Shopify theme needed further customization on the backend in order for the Pre-Order button to function correctly. The onboarding session allowed for this to be done in real-time, as well as testing the functionality of the app. 5-star team and support!
Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.
Awesome stuff ! Great app to use, customer service is great too! Andrei solved my problems in no time, 11/10 service!! Will keep using
Andrei is Johnny on the spot, if he sees us on the app he pops up in the chat box always ready to help! Highly recommend! This app is working perfectly for us after others did not. Andrei has went above and beyond to make sure that we have a customized button and that we got upgraded as needed.
Thank you so much! It's always my pleasure to help great people succeed on their pre-order journey. Thank you for being a part of Timesact!
Best regards,
Andrei from Timesact
This App does what it says in the tin.. a great pricing structure for shops which just starting up!! awesome support from Andrei even on Sunday afternoon!!
Thank you for the wonderful review! I'm sure we'll make great partners and grow sales with pre-orders together.
Best regards,
Andrei from Timesact
Amazing app, very easy to use. Helpful team! If you have any trouble to set something, they help you right away. I recommend it 10/10
Andrei was extremely helpful! Friendly and communicated promptly. Love this app and are rolling new features that are pretty exciting! Very satisfied. Thank you!!
Thank you for the amazing review and for choosing us as your pre-order partners! Looking forward to some amazing sales!
Best regards,
Andrei from Timesact
Timesact is easy to use, with simple UI making it easy to understand. The customer support reached to us to remind of our upgrade and helped us resolving some issues, with timely respond. 5 stars for a great service.
Thank you for your great review and kind words! I am sure we will find ways to constantly grow sales with pre-orders.
Best regards,
Andrei from Timesact
Super easy product to help me manage back-orders. Full service app keeps customers and business owner knowing what the status is. No more guessing. Had to email support due to my site design and coding that would not allow the badge install automatically and I got a warning that the badge was not installed and to contact support for install and it was completed in a few hours. Been using Timesact for over a year now with no issues. Fast customer service and prompt replies.
Thank you for the great review! It's always a pleasure to hear from someone who knows us well. Here's to all the years to come!
Cheers,
Andrei from Timesact
works easy and simple i genuinely paid for it and figured it out the same hour and now my shop is up and running