Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

September 22, 2022

Sehr guter Kundenservice. Andrei war sehr hilfsbereit und hat meine Wünsche schnell und korrekt umgesetzt. Ich kann die App mit gutem Gewissen weiterempfehlen!

Rosslädeli
Switzerland
6 months using the app
February 20, 2023

This app is the easiest pre order app to use that I have tried! I got personalised help setting it up from start to finish from their online chat, which was a huge help. I would recommend this app to absolutely anyone.

VDM THE LABEL
United States
6 months using the app
May 1, 2023

I have only great things to say about this app. The onboarding is super helpful and the team is super attentive to your needs. Any issue, big or small, is sorted out and explained with patience and attention to detail. I feel so confident in this app and the team! I couldn't recommend Timesact more!

SHOP PARTYPACK
South Africa
6 months using the app
March 15, 2022

Really useful app and incredible support! I was having some issues because of a customized theme and they solved everything in few minutes through live chat. Strongly recommended!

PolyPet - 3D Printing Nature
Italy
6 months using the app
Kairock Partners SRL replied March 17, 2022

Thank you so much for the generous review! Happy to help your business grow.

Best regards,

Andrei from Timesact

August 11, 2023

Works exactly as advertised. Easy and intuitive to use, and support is super helpful! Would recommend all store owners to install this app

LAST CANDLE COMPANY
Canada
6 months using the app
July 28, 2022

商品の予約販売を期間限定で行いたかったので、アプリを導入させていただきました。
他のアプリもありましたが、使い方が分からない点が多く、
こちらのサポートはしっかりしていて対応も早く、問題が解決しました。

test-firststep
Japan
6 months using the app
August 23, 2022

The support on this app is first-class. I've tried them all and this seems to be exactly what I am looking for. If the support stays the same throughout use then I will be looking no further. A must-have app for anyone selling items on preorder

Cyprinus Carp Fishing Technology
United Kingdom
6 months using the app
May 4, 2021

They are ready to help with any questions or concerns you may have, but the app is very easy and simple to use! I'm excited to see how well it does!

IFUL BOUTIQUE
United States
6 months using the app
Kairock Partners SRL replied May 4, 2021

Thank you for the awesome review! Looking forward to making a lot of pre-order sales together.

Best regards,

Andrei from Timesact

November 24, 2022

Easy to set up and amazing customer support, helped in real-time with all our issues. Works as described

AGILE
Canada
6 months using the app
Edited July 2, 2022

Ich habe die App installiert und hatte einige Probleme, mit restlichen Dateien von anderen Apps. Ich habe darauf hin den Support ( Danke Andrej) kontaktiert und muss sagen, das diese Unterstützung, was die fachliche und auch die zeitliche Thematik angeht als perfekt zu bezeichnen ist. Habe ich so noch nicht erlebt, Respekt und Danke.

CamperBoards
Germany
6 months using the app
Kairock Partners SRL replied July 6, 2022

Vielen Dank für diese tolle Bewertung! Ich bin sehr froh, dass ich helfen konnte und arbeite rund um die Uhr daran, die App zu verbessern. Ich denke, Sie werden mit dem, was in etwa einem Monat kommt, sehr zufrieden sein.

Mit freundlichen Grüßen,

Andrei von Timesact