Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Top notch support. Found great value in booking an onboarding session! Highly recommend it! Thanks guys!
Habe die App damit meine Kunde ausverkaufte Produkte vorbestellen können. Die App ist erstklassig. Das hinzufügen von Produkten geht schnell und einfach. Auf der Produktseite wird es schön angezeigt und die Grundeinstellung sie übersichtlich. Man braucht eigentlich keine Hilfe oder Support. Die Deutsche Übersetzung funktioniert super. Ich hatte einen Fehler gemacht und habe deshalb den Support angeschrieben und zum Glück in ca. 10 Minuten eine Antwort erhalten, dass das Problem behoben ist. Bleibe auf jeden Fall bei der App. Vielen Dank
Vielen Dank für die großartige Rezension! Wir freuen uns auf tolle Vorbestellungen und eine lange Partnerschaft.
Mit freundlichen Grüßen,
Andrei von Timesact
We are having a few issues, but believe that it was something we did wrong on our end. Our support Rep. Miezty, was still willing to fix our issue, then coach me on how to avoid the same issue happening in the future. Very impressed with the level of support. Thank you Miezty!
The support is great. I had an issue when I first tried to add products but it was stored out really quickly. The customer service is 5 star. I love the features of the app too. More flexible than my previous app.
Thank you for the awesome review! We're very happy you like the app and our support. And I am looking forward to growing your sales with pre-orders.
Best regards,
Andrei from Timesact
Jonathan was so helpful getting the Timesact app set up on my store. My collection page was being a bit difficult with displaying the pre-order badges but managed to get it sorted. I haven't started the sale yet but so far so good!
Great app and makes it super easy to activate pre-orders with very little time on my end! Support also went above and beyond. I highly recommend this app.
I've had a great experience using Timesact for my Pre-Order. Their onboarding team was very kind and helpful and followed up to make sure I didn't have any additional questions and that everything was running smoothly. The app was easy to use and they have lots of YouTube video tutorials should you need them as well. Highly recommend.
There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)
I just finished the free onboarding session and it was so helpful, it's a real person connecting with you over a meet and walking you through all the aspects of the app that you'll need to know. Such a helpful feature, and I could see that the parts of the app worked great!
We don't generally really leave reviews but after the service we received, we thought it only right. I think out of all of the apps on our store, Timesact has the most reactive customer service going. They are very fast in resolving any issues to get the app working just as you would like. Would highly recommend!!