Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

February 1, 2023

amazingly helpful support from Andrei this app has helped us with organising prelaunch items from normal stock

Caesar Archivum
Australia
5 months using the app
October 14, 2022

Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!

De Lune
United States
5 months using the app
April 21, 2023

The Onboarding Call was very helpful and informative. It was super simple and I am able to take the learnings and execute!

Your Inner Wellth
Canada
5 months using the app
October 4, 2021

L'application est top ! Simple d'utilisation et à un tarif progressif très abordable. Facile à paramétrer, parfaitement intégrée à Shopify. Le support client est aussi très réactif et résout les petits problèmes éventuels très rapidement. Je recommande !

BohemeForever
France
5 months using the app
Kairock Partners SRL replied October 4, 2021

Merci beaucoup ! Cela signifie beaucoup que vous êtes heureux que nous soyons vos partenaires de pré-commande ! Maintenant, faisons croître ces ventes ensemble !

Meilleures salutations,

Andrei de Timesact

August 29, 2022

This is going to be awesome for us!! It's already proven itself VERY useful and the customer support is out of this world.

Dirty Knees Soap Co., LLC
United States
5 months using the app
June 27, 2022

App and support team are great overall. I have a lot of custom pages on my website and needed a lot of custom features that were easily resolved by Andrei from their support team. If you need features that are not immediately answered by the app definitely reach out to their support and they will help you out.

Saint Divino
United States
5 months using the app
Kairock Partners SRL replied June 29, 2022

Thank you so much for the awesome review! Very glad I could help and I'm sure some amazing pre-order sales are soon to come.

Best regards,

Andrei from Timesact

December 6, 2022

I used this app for my pre-order items and it's working great for my website. Customer support is excellent.

Mari & Leoni
Israel
5 months using the app
August 11, 2023

Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!

Picture Perfect Interiors
United Kingdom
5 months using the app
February 28, 2023

I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!

Pig Brig Trap Systems
United States
5 months using the app
June 7, 2022

Andrei was amazing! With genuine desire to help. Very professional and attentive . Would recommend without hesitation.

L&M Boutique
Australia
5 months using the app
Kairock Partners SRL replied June 7, 2022

Thank you so much for the amazing review! Very happy I could help and am looking forward to a great pre-order campaign together.

Best regards,

Andrei from Timesact