Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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amazingly helpful support from Andrei this app has helped us with organising prelaunch items from normal stock
Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!
The Onboarding Call was very helpful and informative. It was super simple and I am able to take the learnings and execute!
L'application est top ! Simple d'utilisation et à un tarif progressif très abordable. Facile à paramétrer, parfaitement intégrée à Shopify. Le support client est aussi très réactif et résout les petits problèmes éventuels très rapidement. Je recommande !
Merci beaucoup ! Cela signifie beaucoup que vous êtes heureux que nous soyons vos partenaires de pré-commande ! Maintenant, faisons croître ces ventes ensemble !
Meilleures salutations,
Andrei de Timesact
This is going to be awesome for us!! It's already proven itself VERY useful and the customer support is out of this world.
App and support team are great overall. I have a lot of custom pages on my website and needed a lot of custom features that were easily resolved by Andrei from their support team. If you need features that are not immediately answered by the app definitely reach out to their support and they will help you out.
Thank you so much for the awesome review! Very glad I could help and I'm sure some amazing pre-order sales are soon to come.
Best regards,
Andrei from Timesact
I used this app for my pre-order items and it's working great for my website. Customer support is excellent.
Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!
I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!
Andrei was amazing! With genuine desire to help. Very professional and attentive . Would recommend without hesitation.
Thank you so much for the amazing review! Very happy I could help and am looking forward to a great pre-order campaign together.
Best regards,
Andrei from Timesact