Reviews (1,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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App and support team are great overall. I have a lot of custom pages on my website and needed a lot of custom features that were easily resolved by Andrei from their support team. If you need features that are not immediately answered by the app definitely reach out to their support and they will help you out.
Thank you so much for the awesome review! Very glad I could help and I'm sure some amazing pre-order sales are soon to come.
Best regards,
Andrei from Timesact
I used this app for my pre-order items and it's working great for my website. Customer support is excellent.
Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!
I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!
Andrei was amazing! With genuine desire to help. Very professional and attentive . Would recommend without hesitation.
Thank you so much for the amazing review! Very happy I could help and am looking forward to a great pre-order campaign together.
Best regards,
Andrei from Timesact
I went viral all of a sudden and the onboarding talk chat was an absolute Life saver! I had no idea about this app, but I am so glad I found it and use it now. It is a complete timesaver with preorders and back in stock. The gentleman who explained everything was informative and showed me things I didn't know, and I can't wait to start using it monthly. I recommend doing the onboarding call for everyone! Highly informative and useful. Great service! Great all around. Thanks again.
I had an issue with the "In Stock" "Out Of Stock" and the dev team helped me sort the issue the same day. Amazing service.
Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.
Good customer service, simple app!
Good Solution to reduce churn rate. Service was amazing and Andrei is a very nice guy who always helped us!