Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

March 27, 2023

I went viral all of a sudden and the onboarding talk chat was an absolute Life saver! I had no idea about this app, but I am so glad I found it and use it now. It is a complete timesaver with preorders and back in stock. The gentleman who explained everything was informative and showed me things I didn't know, and I can't wait to start using it monthly. I recommend doing the onboarding call for everyone! Highly informative and useful. Great service! Great all around. Thanks again.

Farmhouse NO 5
United States
5 months using the app
November 7, 2022

I had an issue with the "In Stock" "Out Of Stock" and the dev team helped me sort the issue the same day. Amazing service.

TV Bed Store
United Kingdom
5 months using the app
October 7, 2023

Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.

Glow Collection
Australia
5 months using the app
September 30, 2023

Good customer service, simple app!

BSLM Clothing
United States
5 months using the app
August 24, 2022

Good Solution to reduce churn rate. Service was amazing and Andrei is a very nice guy who always helped us!

Tee im Glas
Germany
5 months using the app
November 30, 2022

The TimesAct support was very helpful and assisted me within seconds! Very helpful and gave me advise with my shopify store! Thank you so much for your help.

S.O.S.A. Fashion Boutique
United States
5 months using the app
March 31, 2022

Best pre-order app we've used - easy to use, great UX experience for customer. Great customer service. Highly recommend to anyone looking to sell pre-orders!!

Body Love by Tal
United States
5 months using the app
Kairock Partners SRL replied April 2, 2022

Thank you so much for the amazing review! Looking forward to working together on your awesome pre-order campaing!

Best regards,

Andrei from Timesact

April 27, 2023

Amazing product because it's so easy to use but still complex.
Special shout out to the support; great help in no time.

fotopro
Germany
5 months using the app
July 3, 2023

The app is very easy to use and intuitive. The on-boarding session is amazing. June from Timesact goes through all the functions of the app and helps to set up the app to work correctly on the site. Great pricing as well for the value that you get.

Teep! Apparel
Australia
5 months using the app
March 12, 2022

Great & super straight-forward app! If you may ever need any help, live chat is super convenient & customer service is ON IT like no other!

The Luxury Aesthetics
United States
5 months using the app
Kairock Partners SRL replied March 14, 2022

Thank you for the amazing review! Very happy to provide value to your business.

Best regards,

Andrei from Timesact