Tipo Product Auction

Support: I received excellent support from Laura first, then Taylor as more issues arose. So I'm very appreciative on that front.

But the app does have flaws, at least in my application of it. First, the item I tried to convert to an auction just kept showing as a regular item in our store and I had to go through Support to get it to convert to an auction. Then, the item that I converted to an auction still had a Buy It Now option remaining (not as part of their app/interface), and so someone just purchased it for the minimum bid price instead of placing a bid. Also, with the item showing up in our store under various collections & catalogues, once Support did remove that Buy It Now button upon request, there's nothing obvious to the customer that it's a running auction before clicking into the product page, so something there would be nice (like a Bid Now button in place of the usual Buy It Now).

I appreciate them trying to resolve all the issues I've been having upon my first attempt to use the app to add a new wrinkle to our store, and I will likely try a second auction after this one just to see if the issues persist or if the 'fixes' they've made perpetuate over additional auction listings, but a little difficult to recommend the app based on my initial experience.

But I do appreciate their swift attempts to make things right. Support is very helpful.

Solid app, great service. Taylor on their team supported resolution of a theme integration issue that popped up overnight in less than 30 mins.

The tech support from Laura and Sinh were incredible. They helped me set up my auctions exactly how I envisioned them. I highly recommend this app!

Had a great experience with this company. They are on a different time zone than I am, but we made It work. They had awesome response time by email. 10/10 recommend!

We’ve just started using Tipo Product Auction, and it’s already proving to be a valuable tool for our B-Stock auctions. The app is user-friendly and offers the flexibility we were looking for.

A special thanks to Laura, who went above and beyond to help us implement a countdown timer on the collection page, something we really needed. We’re truly impressed by the level of support we received.

Highly recommended for anyone looking for a solid auction app backed by a dedicated support team!

Easy to set up and easy to prepare auctions with their documentation. We had a couple of minor issues for our specific use case which support resolved the next day. Very impressed.

Amazing customer service as always! I have used this app for an annual online art auction and it has worked well for us. I really appreciate how your team always goes above and beyond to help make sure we're setup and ready to sell.

The app was easy to integrate into my shop. I could customize the colors and the widgets are beautiful!

I had a little trouble getting the widget to work on my store front, but Laura and the support help desk got back to me AND fixed it within the next business day.

We hadn't set up this app before, but we thought the final product looked the nicest of the options we checked and had the features we needed. We starting with the tutorials, which were useful, and once we got to the part where we needed collaboration, the team at Tipo were really great. They got us up and running and helped us make the auction look just how we wanted. Laura was terrific and fielded all our questions. We'd definitely recommend it!

We've done over 2000 auctions with this and it works great. The support team is great too. Rarely any issues over the years and always quick simple fix when we need help. Highly recommend.