Reviews (101)

Overall rating
4.7
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective online auction management, noting its visually appealing setup and key features like automatic bidding and efficient email notifications that enhance customer engagement. The interface is user-friendly, making auction setup and management straightforward. The app performs reliably with minimal issues, and any problems are quickly addressed by a responsive support team, often highlighting a representative named Laura. Integration with existing systems is smooth, ensuring seamless website functionality.

July 16, 2024

If it's free, you can only make one auction.
Even if you delete that auction, it won't work.
Chatting with support will reset it, but I would like to test it several times when it comes to deployment, so I would like you to improve this.

無料ですとオークションが1つしか作れません。
そのオークションを削除したとしてもダメです。
サポートにチャットすればリセットしてくれますが、導入するとなると何度かテストしたいので、これを改善していただきたいです。

《あんとき》セレクト
Japan
5 days using the app
May 20, 2024

I tried using othe auction apps that shopify recommend they didn't meet the requirements I was after, I found tipo so far so good, the customer service has gone above and beyond to help me. I'm looking forward in developing my shop and running auctions. Special shout out too Laura who made it the who process easy.

Card Hangout
Australia
About 1 month using the app
June 25, 2024

App completa e comoda per fare asta sul proprio sito di vendita e asistenza sul app in caso di bisogno molto preparata e veloce

Gioielleria Pennisi
Italy
3 months using the app
May 6, 2024

I used Tipo to auction off my artwork and everything worked perfectly! I love how it handles all the email notifications that go out to bidders. The support team is also quick to reply.

Andrea Jacobsen
United States
3 months using the app
May 16, 2024

Amazing app with a lot of features, professional and quick assistance with Laura. Highly recommended !!

Numismatica_ita
Italy
About 2 months using the app
June 26, 2024

good support

Materialyz
India
Over 1 year using the app
January 10, 2024

While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!

MNE Store
United States
11 months using the app
May 14, 2024

Title: Exceeding Expectations: A Remarkable Experience with Software Engineer Laura

In an era where exceptional customer service seems like a rare gem, encountering someone who not only meets but surpasses your expectations can be a breath of fresh air. Such was my recent encounter with software engineer Laura, whose dedication and expertise left me thoroughly impressed.

From the moment I reached out with my software issues, Laura displayed a level of professionalism and attentiveness that immediately put me at ease. Her clear communication and willingness to listen to my concerns set the tone for what would become an outstanding experience.

What truly sets Laura apart, however, is her unwavering commitment to solving problems. Not only did she address the issues I initially brought to her attention, but she also took the time to delve deeper, identifying potential underlying issues and proactively implementing solutions to prevent future complications. Her thoroughness and attention to detail were evident in every step of the process, instilling a sense of confidence in her abilities.

But Laura's exceptional service didn't stop there. Recognizing that my needs extended beyond mere technical troubleshooting, she took it upon herself to provide valuable guidance and insights, ensuring that I not only had a functioning software solution but also a better understanding of how to optimize its performance and functionality.

What truly sets Laura apart, however, is her unwavering commitment to solving problems. Not only did she address the issues I initially brought to her attention, but she also took the time to delve deeper, identifying potential underlying issues and proactively implementing solutions to prevent future complications. Her thoroughness and attention to detail were evident in every step of the process, instilling a sense of confidence in her abilities.

In a world where customer service can often feel impersonal and transactional, Laura's genuine care and dedication stood out as a shining example of what true service excellence looks like. Her willingness to go above and beyond to ensure my satisfaction left a lasting impression, and I have no doubt that her dedication will continue to benefit those fortunate enough to work with her in the future.

In conclusion, my experience with software engineer Laura was nothing short of exceptional. Her technical prowess, combined with her dedication to customer satisfaction, sets her apart as a true asset in her field. If you're in need of software assistance and want someone who not only gets the job done but exceeds expectations every step of the way, look no further than Laura. She's a rare find in today's world, and I wholeheartedly recommend her services to anyone in need.

Golf Importz
United States
About 6 hours using the app
December 13, 2023

We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented.

Just a few of things that I'm not happy about.
1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically.
2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free.
3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.

WCC Auctions / Ventes aux enchères de CCMT
Canada
Over 1 year using the app
December 29, 2023

Very intuitive plugin and the best support experience I've ever had. Thanks again to Laura for helping me in such an efficient way.

ecuaoasis
Ecuador
8 months using the app