Tipo Product Auction

I have had this app when they first came out and was an earlier adopter. Now I have to pay for it. I have had 8 auctions. This is wrong

Very good customer service, they did everything to fix my problems!
They replied very fast and help me set up the auctions

While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!

Although we've had some hiccups with the app and it took us a bit of time to get through the support team to be understood on the issue we were having, once the right person landed on our request, it was fixed quite promptly and they solved our issue so we could continue using their app for our auction. Thank you!

App shows a "Free" option and a monthly subscription option. Signed up thinking I would try out the free option for a month or two, but the app automatically signed me up for the subscription after a week. The app was ok, but didn't draw enough interest in users to make it worth it for my business. I messaged to cancel my subscription. Tipo reps just asked for access to my account, and never cancelled the account, so I kept getting charged. Tipo did eventually get back to me and corrected the subscription and refunded charges spent, so that was good of them to follow up and correct it.
This would be a good app if you are able to keep up with creating and marketing your auctions, but it's not good if you aren't willing to put in a good amount of work behind it yourself. I probably wouldn't recommend trying it out unless you are ready to put in the time to take full advantage of the services. Some day I will revisit the app when I'm ready spend more time focusing on it.

Very easy to use and great support when something is not working the way it should. Should actually use it more often

Best Auction app hands down. 6 star service. Great looking professional layouts also. Support is one of the best.

It took a little bit to set things up the first time, but any issues were primarily user error. Now that it's up and running it has more than paid for itself as an extra unique thing on our site. I had one time that a site update caused it to stop working, but they were very responsive and got it fixed.

This app is fantastic! Easy to implement and does exactly what I require for my site. Support at Tipo are quick to reply and very helpful. I really do recommend this app!

Thank you very much to the whole Tipo Team, specially to Laura who assisted us from our customization requests. They always make sure that all concerns will be handled properly, on time, and to the fullest possible extent and limitations of their app. Kudos!