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I had a small hiccup on launch, but within 30 minutes Laura had me squared away and my site was set!
Video on how to start an auction was useless. Creating a "Profile" was easy but then the tutorial stopped there. No explanation on how to create a product through the app, create an auction, apply a product to a profile, or whatever else needed to get done to actually create a live auction. Don't have time to ask support how to figure out their unnecessarily complex process.
This app is amazing! And so easy to install. It works perfectly and in addition it is visually very appealing. We needed an app for our online aquarium store which would enable us to auction products that were rare allowing everyone the opportunity to purchase these items. Additionally this app engages our users and keeps them coming back to see which other items are up for auction. The app developers are very responsive and supportive in addressing any questions we had with the app. We have been waiting a long time for an app such as this to show up. Highly recommended.
I'm happy we found this app after we initially tried another one with more reviews (but it was way way too complicated).
The folks at Tipo were VERY responsive. And it was easy to install and configure their app. We found a few glitches that didn't work for us but customer service was able to help us. The only tricky bit is that they appear to be in Asia so they are awake when we are asleep (and vice versa) but we could get everything fixed via email and good communication.
The most user-friendly auction app we could find. They even worked with us to customize some colors to match our store. Thanks so much for the great service. Good luck!
We had some problems with the history auctions view in the account page: on mobile the history list wasn't responsive. Tipo Support solved the problem quickly! Thank You
It looks great on my website. This app software is very user-friendly and has fast customer support.
Very good customer service, they did everything to fix my problems!
They replied very fast and help me set up the auctions
Very easy to use and great support when something is not working the way it should. Should actually use it more often
Best Auction app hands down. 6 star service. Great looking professional layouts also. Support is one of the best.
Thank for your review
It took a little bit to set things up the first time, but any issues were primarily user error. Now that it's up and running it has more than paid for itself as an extra unique thing on our site. I had one time that a site update caused it to stop working, but they were very responsive and got it fixed.