Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and wide range of features such as inventory import, ad creation, abandoned cart recovery, and task automation. It's praised for boosting sales, customer engagement, website traffic, and order numbers. The app supports Facebook Messenger and SMS marketing, provides low stock alerts, and handles large sales events effectively. Merchants value its customization options and the responsive customer support. Many features are available for free.

February 1, 2024

Does what it should do. Easy to set-up and by far the cheapest text rates compared to other apps.

Laro London
United Kingdom
2 minutes using the app
March 22, 2024

i spent 5 hours still unable to do one campaigns. so horrible

Hong Kong SAR
About 4 hours using the app
October 2, 2023

I downloaded the app more than two months ago and I haven't been able to send out even one campaign due to technical challenges. Bad app, even worse support team! Avoid if possible.

BeautyFix Training
United States
2 months using the app
GOtext replied October 4, 2023

Dear Beauty Fix Training,

We are sorry to hear you haven't enjoyed using our app. We have reviewed your account and it did not comply with our (and Shopify's) TCPA compliance rules. There is a message warning you of this and prompts you to resolve this in your account. We then assisted you in resolving this and applied free SMS credit to your account to help you get started with our app.

We have these protections in place to reduce spam SMS being sent and to ensure our users comply with Shopify's rules.

We would love to have you back and assist in getting your account optimised.

Kind Regards,

The GOtext Team

July 5, 2023

I stopped your APP last month, why am I still being charged for July? I want my money back!!!!

I stopped your APP last month, why am I still being charged for July? I want my money back!!!!

I stopped your APP last month, why am I still being charged for July? I want my money back!!!!

Tiptop Auto Parts
United States
Over 1 year using the app
GOtext replied July 17, 2023

Hi Tiptop Auto Parts,

We're really sorry that you received an unexpected charge. On reviewing your account, you removed the app after the beginning of the last Shopify billing cycle which is why you see the charge in your account.

We have contacted Shopify and requested a refund on your behalf.

Kind Regards,

GOtext Support Team

October 8, 2018

One of the best apps so far
It does what does Recart for free, it's very intuitive (plus I tried 5 SMS apps that sucked, this one is great!)
Would totally recommand

Trésor Ethnique
Over 5 years using the app
November 5, 2019

Excellent! Easy to use and fast support service.

Our GearFrost team enjoy with this app.

Thank you :)

United States
About 5 years using the app
September 4, 2018

Support been helpful with me. Also app is working well and the best part is that is FREE :)

About 5 years using the app
October 26, 2019

Great App and support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

United States
Over 4 years using the app
October 31, 2019

Great and quickly Support, Good app Great ROI


United States
Over 4 years using the app
June 17, 2019

The app’s generated over $2250 in revenue already in short period since setup. Can’t quite believe it! Worth the spend

United States
Over 4 years using the app