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Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating tasks and boosting sales and conversions. They value features such as abandoned cart recovery and low stock alerts. The app's social media integration and inventory import capabilities are also appreciated. The support team is noted for their responsiveness and assistance. Merchants report growth in customer lists and revenue, especially due to the app's abandoned cart notifications. The app's customization options and integration with Facebook Messenger are praised. Merchants consider it good value, offering features comparable to paid apps at no cost.

October 2, 2023

I downloaded the app more than two months ago and I haven't been able to send out even one campaign due to technical challenges. Bad app, even worse support team! Avoid if possible.

BeautyFix Training
United States
2 months using the app
GOtext replied October 4, 2023

Dear Beauty Fix Training,

We are sorry to hear you haven't enjoyed using our app. We have reviewed your account and it did not comply with our (and Shopify's) TCPA compliance rules. There is a message warning you of this and prompts you to resolve this in your account. We then assisted you in resolving this and applied free SMS credit to your account to help you get started with our app.

We have these protections in place to reduce spam SMS being sent and to ensure our users comply with Shopify's rules.

We would love to have you back and assist in getting your account optimised.

Kind Regards,

The GOtext Team

July 5, 2023

I stopped your APP last month, why am I still being charged for July? I want my money back!!!!

I stopped your APP last month, why am I still being charged for July? I want my money back!!!!

I stopped your APP last month, why am I still being charged for July? I want my money back!!!!

Tiptop Auto Parts
United States
Over 1 year using the app
GOtext replied July 17, 2023

Hi Tiptop Auto Parts,

We're really sorry that you received an unexpected charge. On reviewing your account, you removed the app after the beginning of the last Shopify billing cycle which is why you see the charge in your account.

We have contacted Shopify and requested a refund on your behalf.

Kind Regards,

GOtext Support Team

October 8, 2018

One of the best apps so far
It does what does Recart for free, it's very intuitive (plus I tried 5 SMS apps that sucked, this one is great!)
Would totally recommand

Trésor Ethnique
France
Over 5 years using the app
September 4, 2018

Support been helpful with me. Also app is working well and the best part is that is FREE :)

Woddph
Philippines
About 5 years using the app
June 26, 2018

THANKS ITS NICE AND I WILL RECOMMENDED

Luto Home
United Kingdom
Almost 5 years using the app
Edited October 5, 2018

Only just started using the app. so far so good. Seems to be an app worth using from first impressions.

The other apps in the collection are also great.

Polamb Products LTD
United Kingdom
Over 4 years using the app
May 7, 2019

Trying to use the App for Abandoned Cart prompts in Facebook messenger, so far not been successful.

The Wee Boutique Childrenswear
United Kingdom
Over 4 years using the app
GOtext replied May 8, 2019

Thanks for the review!

If you need any help with SMS or Messenger, feel free to contact our support. We will help you to set everything up! :)

October 26, 2019

Great App and support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JTAMIGO.COM
United States
Over 4 years using the app
October 31, 2019

Great and quickly Support, Good app Great ROI

Love

JorJune
United States
Over 4 years using the app
June 17, 2019

The app’s generated over $2250 in revenue already in short period since setup. Can’t quite believe it! Worth the spend

gentoni
United States
Over 4 years using the app