Reviews (225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.
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Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.
Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our ...
The service from Niezl in the support team was amazing. My problem was resolved effectively and efficiently and now my website is looking so much better with my video story sitting where I want it. Thanks again for your help Niezl
Thank you for your review.😊That's fantastic to hear! It's great that your website is now looking the way you envisioned it.
Niezl was amazing help! She implemented the product page shoppable videos for me and coded them into my website within minutes! Really love the service, so efficient and fast.
We're happy to hear that! Our support team's quick and efficient service is a testament to our commitment to providing the best experience with our shoppable videos. Thank ...
Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.
Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality ...
Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!
Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!
Support was excellent. I am loving the app so far and being able to get some videos on my website.
Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!
Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.
It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you ...
This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues
Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!
I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.
Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)
My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole ...
We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless ...