Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for its user-friendly interface, seamless Shopify integration, and range of high-quality, eco-friendly products. The superior quality of its t-shirts and detailed prints are particularly praised. Despite a slower production and shipping process, the product quality and reasonable shipping costs are appreciated. The app's focus on sustainability and excellent customer service are also highlighted. Its simple design interface makes generating designs and navigating the dashboard easy.

November 14, 2022

Simple, claire, l'appli TPOP fait l'essentiel, avec un engagement écoresponsable qui permet de coller avec notre projet.

LAANZÂ
France
Over 1 year using the app
TPOP replied November 14, 2022

C'est un plaisir infini de vous accompagner dans votre projet ! On n'exagère même pas : c'est fabuleux de partager ces valeurs d'éco-responsabilité avec nos utilisateurs. Passez une chouette semaine.

July 24, 2020

De très bon produits en cotons bio proposés. Un travail de très bonne qualité envoyé aux clients. D'ailleurs les clients reçoivent leur commande dans un colis en carton recyclable, avec mon logo de ma marque sur l'etiquette, a l'intérieur le BL lui aussi siglé de mon logo avec un petit message personnalisa le, enfin j'ai aussi choisi l'option de glisser un sticker ds le colus pour une image de qualité !!
Je recommande !

Mr Cha Officiel
France
Over 1 year using the app
TPOP replied August 3, 2020

Un avis au top par un utilisateur au top...
Merci pour vos bons mots, votre recommandation nous touche beaucoup.
Longue vie à Mr Cha !

March 23, 2022

This app is very easy to use, easy to integrate and the products are the best quality I have found so far of any print on demand services. Very fast shipping for Europe. I have integrated it into two online stores and hope to open more in the future

Suzy Prints & Design
Ireland
Over 1 year using the app
TPOP replied April 20, 2022

Your kind words are such a delight to read, THANK YOU from all of our departments, and more particularly from the app development team! We truly hope your journey on our platform will be fruitful. Please don't hesitate to reach out if you need anything. Have a great week!

February 22, 2023

I had only good experiences with TPOP. Everything works without problems and is good quality. When I had questions, I have always received a good answer very quickly. I like it and recommend it!

greendetour
Switzerland
Over 1 year using the app
November 2, 2020

Je suis très contente de cette application et de T-pop en général qui fournit un service de qualité. De plus ils sont très réactifs face aux questions que l'on peut se poser. Je recommande.

Batwey
French Guiana
Over 1 year using the app
TPOP replied November 3, 2020

Mer-ci. Voilà un avis qui motive :)

On vous souhaite une super journée, à bientôt !

Edited July 6, 2020

You guys motivate people to get in touch with you via the app but what's the point if you don't respond? i have to say that using the app, creating the products, and setting the branding options are easy and straight forward. Your customer support is not responding for almost a week now despite my multiple attempts and e-mails to try and clarify many points that are not clarified in your FAQ and help center. This is very damaging for someone who wants to start a new business and counting on you guys to provide the needed support in order to succeed.

Update: i was contacted by Julien and she explained to me that the delay happened because they were updating their system and some messages were missed. She fixed all of my issues and provided me with a lot of valuable details. This is what i call a real customer support.

Tpop absolutely deserves 5 stars now because everything they do is done with perfection. They're by far the best POD provider in the market.

Penmoda
United Arab Emirates
Over 1 year using the app
TPOP replied July 3, 2020

I'm sorry for the delay in replying that you encountered.
We always do our best to respond quickly, but in the last few weeks we have been working on a brand new communication system, which has caused some problems, but everything should be in order in the next few days.
I hope you won't hold it against us, it's really not our usual practice.

Thank you for your kind words about the app, we are working on a big update right now that will make the creation easier and faster, I hope you will like it.

Have a nice day,
kind regards.

May 17, 2021

La meilleure app de print on demand tout simplement : réactivité, qualité et service client au top !

Un Pari Fou
France
Over 1 year using the app
TPOP replied May 17, 2021

Merci Mathieu pour cet avis au top.

Vous nous faites confiance depuis maintenant un bon moment, nous sommes fiers de pouvoir collaborer avec des gens aussi sympathiques et sérieux que vous.

Bonne soirée,
à bientôt.

May 28, 2021

I'm new with T-pop so I haven't had much time with the app yet. I had a problem to connect the app with my Shopify store. The problem was maybe me, because I couldn't locate the correct button, but the boys at the Technical support helped me and also changed the button location so it's easier to see. Now everything works fine. Otherwise the app has been easy to use specially creating my products. Also I really love the sneaky comments on the app while waiting something to upload. Like " We know who killed Kennedy " :D I know too so I think me and the T-pop app are going to get along very well haha! Thank you for Christopher A and Pierre for helping me figure out the problem.

I-m Here To Express
Finland
Over 1 year using the app
TPOP replied May 31, 2021

Oh, this is a great review to read.
For the button, it is quite normal and we are happy to have had your feedback, it allows us to improve.
As for the little sentences, I'm glad you like them, sometimes we find them borderline, so it's great if you like them :-)

I've passed on your kind words to the team, it makes both the development and the support team happy.

Thanks, have a great week!

April 19, 2021

J'ai beaucoup cherché un site ou une application française qui rassemblerait la qualité du produit, des frais de livraison raisonnables avec numéro de suivi, un support qui répond vite. Mais malheureusement il manquait toujours un truc. Jusqu'à ce que je découvre cette appli sur Shopify et franchement je suis très satisfait. Je recommande vivement.

Kossby
Belgium
Over 1 year using the app
TPOP replied April 20, 2021

Rhooooo, merci pour cet avis au top, c'est sympa de connaitre les critères qui vous ont orienté vers nous.
Ces critères sont d'ailleurs les mêmes qui nous ont décidé à lancer une application de Print on Demand, après avoir eu notre propre boutique e-commerce à gérer.
Merci, nous sommes vraiment heureux de pouvoir collaborer avec vous :-)

May 9, 2021

When i discovered T-POP i completely leave Printful beside. The T-POP team is reactive and give a really good support if needed. Their products are made ethicaly and in respect of the environnement, a good point for customers that care a lot about it. The delivery of each order in fast (at least in France). IN SHORT : T-POP is a must have application for every merchant who wants the best quality products for their customer. What could be upgraded ? - More customisation (customisation on the sleeves)
- More products (jackets, fleeces, shirts)

Nagusia
France
Over 1 year using the app
TPOP replied May 9, 2021

Wow, thanks for this great review!
Now that's how to make our Sunday a bright one....
It's great that we share the same values regarding the environment and that you have decided to offer good quality products to your customers: that's how we can avoid over-consumption.
About your suggestions, they are quite relevant, the good news is that we will remedy them soon :-)
Have a WONDERFUL day.