Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time order tracking updates, which significantly reduce customer inquiries about order statuses. They praise its seamless integration with Shopify, user-friendly interface, and support for multiple carriers. The customizable tracking pages, including branded options, enhance the professional look of their stores. Additionally, the app is noted for its reliable performance and responsive customer support, along with a free plan that is ideal for new or small businesses.
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Track123 Order Tracker has proven to be an essential tool for any Shopify store looking to optimise its shipping processes, improve customer satisfaction, and drive additional revenue. The app's user-friendly interface, powerful analytics, and diverse features make it a must-have for any e-commerce business.
5 stars
Good app, very helpful
good app
Not functional. I have been using the app for a long time now. It regularly stops syncing statuses, requiring an email in to support to fix it. No way to do this on our own, and absolutely no indication of if/when the app will start working. Having to double check all tracking information and cross reference, order-by-order completely negates the point of paying for a automated service to perform the same. Will be uninstalling as soon as I find an alternative. (Currently I have packages "stuck" in incorrect order statuses and not updating for 2 weeks and counting - no response from support although issue reported over a week ago)
Hi，
We want to extend our sincere apologies for the inconvenience and frustration caused by the recent issues you encountered while using the Track123 app. Your feedback is invaluable to us, and we appreciate you taking the time to share your concerns.
We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.
Additionally, we have implemented measures to prevent similar incidents from occurring in the future. Our goal is to provide a seamless and reliable tracking experience for all our users.
Once again, we apologize for any inconvenience this may have caused, and we thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Track123
Great app, easy to setup, very friendly staff, everything works great!
works great
great app from alfa deals
Look awsome and easy to use, fast too.
Very helpful and reliable.