Reviews (4,226)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

August 4, 2023

Track123 is a real game changer. I would highly reccomend it if you want to make your store look more professional.

Nuumen
United States
7 months using the app
January 30, 2023

It is absolutley beautiful and has 10 times more options then other tracking companys, such as ability to hide seller information and alot more customabilty in formatting

ArcFlame
United States
7 months using the app
January 24, 2024

They replied to my inquiry pretty soon and I really like their app, it is very accessible and convenient to use.

Zenimarts
United States
6 months using the app
December 25, 2023

best app ever

UNEQUAL
Austria
6 months using the app
December 22, 2023

Nice

TrendyCrafts
United Kingdom
6 months using the app
April 6, 2023

As an online business owner, one of the biggest challenges is keeping track of orders and ensuring that they are delivered on time. This is where the order tracking app comes in. I recently started using this app for my online store, and it has been a game-changer.

The app allows me to track all of my orders in real-time, from the moment they are shipped to the moment they are delivered. I can easily see the status of each order and know exactly where it is in the delivery process. This has helped me to keep my customers informed about the status of their orders and has also helped me to identify any issues with delivery.

One of the things I love about this app is that it is easy to use. The user interface is clean and simple, and it is easy to navigate through the different features. The app also integrates seamlessly with my online store, so I don't have to worry about manually entering order information.

Overall, I would highly recommend this order tracking app to any online business owner who wants to improve their order management process. It has saved me time and improved the overall customer experience.

Petwist
Germany
7 months using the app
Edited April 5, 2023

Works Great. Was easy to setup and integrate with my store. The only problem I am having is customizing the box size with artwork they allow you to upload. I cannot get the sizes right and it's messing up my webpage.l but its user error. Otherwise, the app is great and highly recommended.

Absolute Swag
United States
7 months using the app
March 21, 2023

really easy to navigate and use
free
does a very good job of tracking orders
friendly staff
very good experience overall

Osterlite
Saudi Arabia
7 months using the app
November 17, 2022

Sehr gute App. Einfach installiert und bietet den Überblick, den ein Kunde braucht. Klar sauber und übersichtlich. Danke!

InvisiTights
Germany
6 months using the app
Edited April 6, 2022

Very easy to use and to track orders. Simply follow installation steps to add track order page into your store.

refavel
Saudi Arabia
6 months using the app