Reviews (4,229)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

June 2, 2022

This is one of my favorite apps on Shopify. It is SO easy to set up and use. Simple but a ton of functionality and they have great customer support!

POPFLEX®
United States
Over 1 year using the app
June 21, 2023

Perfect. It does exactly what it states and it is quite easy to setup.
Absolutely love that it is free. I recommend

Heurtys
Denmark
Over 1 year using the app
March 28, 2023

#1 Alex in support = awesome support (just note their hours of operation aka ask).

This is by far the best app for tracking, fast, lean use of code, integrates with shopify notifications to reduce app load on the store. Tracking page setup is virtually automatic and so easy to customize.

If your carrier/courier cannot provide an estimated delivery date - GET this app and all your problems are solved in 15 seconds of setup.

It also pulls data from carriers that others could not like 17Track or RUSH (want EDD with Rush> Prepare to spend $200 a month).

Overall so simple to setup, great help pages for more difficult tasks and the fastest app I have tested to date - code appears to be very lean and well structured.

To put it in perspective... my only support request was for a color setting CSS and this was already available in setup area. Speaks volumes about the app and ease of use! I do still have to use for awhile to speak to long-term use, but I see no reason why anything would change or fail.

Get it! No more headaches or frustration.

Chilco Leather
Canada
Over 1 year using the app
August 30, 2022

I just installed this app, although I have nothing to track at the moment, I like the ease of setup, so it gets my 5 star for that.

Little Jaspers
United States
Over 1 year using the app
May 31, 2022

Easy to use, fast and friendly support, does what advertises! Its an incredible app. Had a tiny issue that was solved in 5 minutes. Totally recomend!

Gotu.pt
Portugal
Over 1 year using the app
September 4, 2022

Super Excellent, Really impressed with the functionality and Perfect Tracking App for users to track the orders. Recommended

MaxPrint
United Arab Emirates
Over 1 year using the app
June 8, 2023

Good service. Very helpful and understanding. Always willing to help and go the extra mile to support customers.

Indulgence4U
United Kingdom
Over 1 year using the app
March 27, 2023

Perfect app, really helps wiith the tracking costumers also look it, i would recommend this app for sure

Allure Oracle
Germany
Over 1 year using the app
August 17, 2023

Quick shoutout for Track123. Been using it on my Shopify store and it rocks.

Easy setup, all orders in one spot, real-time updates – what more could you ask for? Customization's a breeze too.

If you're a Shopify store owner, give Track123 a go. It's a winner.

Zoopyzoo
Lithuania
Over 1 year using the app
February 18, 2023

Je recommande cette application car elle fonctionne très bien.
Et permet de bien suivre les commandes pour moi comme pour les clients.

Node-Craft
Belgium
Over 1 year using the app