Reviews (4,226)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

August 17, 2023

Great App and great customer service! I would highly recommend! They were very fast in helping me navigate and set up my preferences.

DERMAGLOW LABS
United States
4 months using the app
October 9, 2022

Easy to install and much easier for customers to track their orders. Just a perfect App for shops. I love it.

Striking Cappy
Germany
4 months using the app
March 29, 2023

very good

SocketStik
Spain
4 months using the app
February 6, 2023

Great app with incredible functionality and also awesome customer service. This app really helps to alleviate the stress of having to track packages yourself.

Kintsugi
United States
4 months using the app
March 10, 2023

Really helpful and easy to use. good customer service with fast response times. high level of good customer feedback from them too.

InteriorExcellence
United Kingdom
4 months using the app
June 15, 2023

Fast and easy to use. Quick to install and fast help to reply. Wish they could remove the name without the option of a review even though its a good app.

Arceus Beauty
United States
4 months using the app
February 14, 2024

Mi experiencia con track123:
Es facil su instalacion
Su configuracion
Su menu es sencillo
Facil de rastrear las etapas del paquete con claridad y precisión

Y lo recomiendo si eres dropshiper, ya que te permite ocultar, la procedencia ya sea de china, aliexpress o de caractares chinos, ya que como dropshiper no es conveniente se muestren los datos anterios.

Jorbellys Novelties
Mexico
3 months using the app
November 6, 2023

Great app!

Superioritas
Singapore
4 months using the app
January 29, 2024

really good

Miniboy
Spain
3 months using the app
June 5, 2023

Great customer service very friendly and an awesome and well put together app. would 10/10 recommend for anyone needing a tracking service

Nitro Gear Garage
Australia
4 months using the app