Reviews (4,229)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

August 9, 2023

Buena App, es muy importante tenerla, me facilita la confianza con los clientes, y ya no me dejan la misma pregunta

Shoptride
Peru
5 months using the app
February 4, 2023

Excellent customer service ! App is super user-friendly. Very easy to navigate. Helps me run my business with ease knowing I’m using Track123. 5 stars!

Tambaroo
United States
5 months using the app
December 21, 2024

Molto semplice e utile la consiglio.

Ares
Italy
December 21, 2024

The app works good but I've been told to leave a review so I can remove the branding.. That's not so nice, that's why the 3 stars. I would leave either way and a better one tbh...

MyNakama
Greece
December 21, 2024

Track123 has been an absolute blessing in my life! Their service is not just reliable but also filled with a sense of care that truly makes you feel valued as a customer. From the ease of tracking packages to the helpful updates, every step of the process reflects their dedication to excellence.

What stands out most is their thoughtful approach—it's like they understand how much your package means to you and go the extra mile to ensure it arrives safely and on time. Whether it's for a heartfelt gift or an important delivery, Track123 ensures peace of mind every step of the way.

Thank you, Track123, for your wonderful service. Your team embodies reliability, kindness, and a genuine commitment to customer satisfaction. It’s a joy to use your platform, and I wholeheartedly recommend it to anyone seeking a trustworthy tracking solution. Keep spreading positivity and excellence!

Dvine Whispers
United States
September 15, 2022

This app is quite good. Its free and simple to use and configure with plenty of help. Also plenty of options to configure and integrate.

Yafe
Singapore
5 months using the app
March 6, 2023

I would recommend this app! Very convenient for your customers to us and track their order.
A must have for any business owner.

Pet Shop Bros.
United States
5 months using the app
April 12, 2023

Great app to have makes things flow so much quicker and easier for my business. It is an amazing tool no matter what you are trying to use.

KingPharaoh
United States
5 months using the app
December 20, 2024

It has been easy to set up within shopify! there haven't been any issue so far they have a very active customer service; very prompt response, recommend track123 for any beginner dropshipper to use in Shopify.

Aurella Wellness
United States
June 9, 2022

so good application, it solves my problem.The customer service respond quickly and give me helpful advice

Fighting Ant
China
5 months using the app