Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.

January 28, 2023

Website would fail without it. Gives all my customers peace of mind and confidence when ordering. Thanks

TumTuc
United Kingdom
3 days using the app
March 6, 2023

They track and stuff, it was offered advised to me by a mentor I should use this service, so I listened and got it.

TravelFitnessAbroad
United States
3 months using the app
May 16, 2022

Great APP that solves the problem of customers checking logistics. Great customer service, prompt replies to solve problems

CUBIC
United Kingdom
3 days using the app
Edited May 26, 2022

Ho utilizzato questa app per qualche ordine di prova, per adesso funziona bene, sarebbe meglio se ci fossero più personalizzazioni

ALIEN BASE®👽
Italy
3 months using the app
August 24, 2022

Wat een goede service en goede app is dit voor al je tracking orders.
Bedankt voor de goede hulp en zet hem op.
App is gratis ! Top

Webshop4life
Netherlands
3 days using the app
April 4, 2023

J'ai hâte de pouvoir tester cette application pour avoir un site plus qualitatif pour mes clients en France

Le Fauve
France
3 days using the app
April 11, 2022

Franchement génial.
L'équipe est réactive et trouve des solutions tout de suite.
Je recommande autant pour l'application que pour l'équipe.

Distrib°Savon
France
3 days using the app
April 10, 2023

Really Friendly Staff, Easy to use, Simple layout and fast response times. Will definitely use again!

ComfortJointCare
United Kingdom
2 months using the app
Edited May 27, 2023

It was good while it lasted. Unfortunately the app stopped working and I can't get it to work anymore.

When I try to open the app it just gives me an error "There’s a problem loading this page" There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later.

I got this error every single time I try to open the app. I un-installed it, but I would absolutely use it again if it would only work!

The Knickknack Shack by Darthside LLC
United States
3 months using the app
Track123 replied February 26, 2023

Hi,
Alex here. We apologize for the inconvenience you have been experiencing with our app. We have investigated the issue and identified a problem which has now been fixed. We kindly ask you to please try clicking on the Dashboard or any other navigation tab again and let us know if it loads for you now.

Looking forward to your reply:)
Have a nice day.

Best regards,
Track123 support

July 15, 2022

Track123 is a very very very good app, super nice layout of the tracking, you can message the team anytime for help.

VortexBlender™
Canada
3 days using the app