Reviews (4,226)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

January 21, 2024

The best tracking tool to use!

Inventix
Bulgaria
3 months using the app
January 22, 2023

i really like the app which is very easy to us and handy, i like the design in the tracking page cool.

TopFire
Lithuania
3 months using the app
Edited April 27, 2024

Updated: I encountered some issues with the app, but the support team responded very quickly and guided me to clear up my confusion. Highly recommended!

Pure Breeze
Netherlands
29 days using the app
Track123 replied April 22, 2024

Dear merchant,

Thank you for reaching out and bringing this to our attention. We sincerely apologize for any confusion. I want to clarify that the indication "100/100" refers to the number of remaining quota you have, not the actual orders processed. This means that you still have 100 quota left.

Track123 provides free plan that has 100 quota per month. Rest assured, subscribing to a plan is not mandatory for using the app.

If you have any further questions or need additional help, please don't hesitate to contact us.

Best regards,
Track123

September 23, 2022

Love this app. Love it Love it Love it Love it Love it Love it Love it Love it Love it Love it Love it Love it

SMAERT SENSOR™
United States
3 months using the app
March 7, 2023

Easy to use and integrate. Many options for tracking and customizing for the experience and the website needs.

NestElevated
United Kingdom
3 months using the app
Edited February 6, 2023

Amazing useful application on shopify, a must have when opening a store here on Shopify. it shows where your customers packages are, in a clean manner. It's also very helpful when dropshipping as it helps filter out unwanted details.

Alqalde
Philippines
3 months using the app
August 15, 2023

Great service and customer experience! Extremely fast respond time. Ask any problem/issue you have in the live chat and it's solved!

PrismGlow
Singapore
3 months using the app
December 14, 2023

amazing initiative to set up easy tracking for a better and enhanced customer experience. A great app and add on for the store .

GadgetsArena
United States
3 months using the app
November 21, 2022

Great app! User friendly and works great with my store. I've used it on multiple stores and will keep using this app. Highly recommended.

Smoov
Australia
3 months using the app
January 31, 2024

Good support team, thanks for the fast response.

EXCELSUS
Greece
3 months using the app