Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.

July 22, 2022

The bomb! Super suport, nice design, easy settings, great customization options. All for free. No regrets!

Shnipps
Germany
About 1 hour using the app
March 15, 2023

this app really help my store converting. the most important thing is to have a solid client service et track123 gives you that advantage.

SmrtBttle
Canada
1 day using the app
May 1, 2022

Perfect app that works well 100%. And great support that helps me fast to solve my problem. Recommanded 100%

Wappiot
France
About 1 hour using the app
June 16, 2022

Very convenient, very beautiful, very easy to use,Great for beginners,highly recommended,Come and use it

lulusport1
Hong Kong SAR
About 1 hour using the app
November 14, 2022

Clean & simple to use app. Love the support provided by the team & it contains all the tracking features i need.

GoldPlexus
United Kingdom
About 1 hour using the app
July 13, 2022

Very good app even with awesome support! My customers are now able to stay informed about the status of their orders! Thank you!

Kingdom Wellness Teas
United States
About 1 hour using the app
May 8, 2022

A really useful, well-designed, and easy-to-install app, hope it helps my customers a lot. highly recommend.

BCBMALL
United States
43 minutes using the app
April 24, 2022

great app! it's easy to use and it has a lot of customizations. can't ask for more, I'm very satisfied

Stunning Canvas Prints
United States
41 minutes using the app
December 7, 2022

I installed Track123 to give it a try, just for order tracking. It works awesome! I wish I knew of this sooner! Then I live chatted with Alex, 2am my time... 4am his time, and he responded right away and even made a couple nice changes on my order tracking page. I was astounded by his customer service! Highly Recommend!

Bavarian Magazine
United States
38 minutes using the app
June 8, 2022

Great app. Easy to set up! Nice customer support. Great feature to add on your website to help improve your customer experience.

Trary
United States
35 minutes using the app