Reviews (4,229)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

August 6, 2023

I recently integrated the Track123 Order Tracking Upsell app into my Shopify store, and I couldn't be happier with the results! This app has elevated my customer experience to a whole new level.

From the moment I installed it, the setup process was a breeze. The user-friendly interface and intuitive customization options allowed me to seamlessly tailor the tracking experience to match my brand's look and feel. This personal touch has truly impressed my customers and reinforced their trust in my business.

One standout feature of the Track123 app is its ability to showcase relevant upsells during the order tracking process. This smart upselling mechanism has not only increased my average order value but also provided value to my customers by suggesting complementary products they might love. It's a win-win situation!

Moreover, the app's integration with UPS tracking services is remarkable. Real-time tracking updates keep my customers informed about their orders' status, fostering a sense of excitement and anticipation. The automatic notifications have significantly reduced customer inquiries, allowing me to allocate more time to other aspects of my business.

In terms of customer support, the Track123 team has been outstanding. They're responsive, helpful, and genuinely invested in my success. It's reassuring to know that I have a reliable partner to rely on whenever I need assistance.

To sum it up, the Track123 Order Tracking Upsell app is a game-changer for any Shopify store owner looking to enhance their customer experience and boost revenue. With its easy setup, seamless integration, smart upselling, and top-notch support, this app is an invaluable addition to my business toolkit. Kudos to the Track123 team for creating such a fantastic solution!

ForgeTitan
Canada
3 months using the app
April 17, 2023

Very easy to setup, and excellent online customer service, reply fast hope for the best for all .
Thanks

HelthPluse
Kuwait
3 months using the app
August 4, 2023

Track123 offers a comprehensive, user-friendly solution for shipment and tracking, setting a high standard in the industry. Whether you're just starting or scaling your online business, it's worth considering.

Musa Miau
Spain
3 months using the app
October 17, 2023

This app works very well! The app has been an essential addition to our Shopify store, enhancing our order tracking capabilities and improving the overall customer experience.

PrinterPocketPro™️
United States
3 months using the app
February 12, 2023

Excellent service. I’m very impressed. It’s reached my expectations of what a tracking company should be. The customer service is also astonishingly brilliant.

officialgrandbazaar
United Kingdom
3 months using the app
May 10, 2023

Track 123 is a great one, I'm starting out and I believe it is one of the most essential things on my store to help customers easily track their order, and I'd like to thankyou for it, great help.

Sagerism
India
3 months using the app
July 11, 2023

Dear Developers and Support Team,

I wanted to express my heartfelt thanks for creating such an amazing app. Your hard work and support have been invaluable. The app has greatly improved my experience, and I'm truly grateful.

Thank you,

Daroriyati
Morocco
3 months using the app
July 4, 2023

Liked the app, convenient to use. Also very easy to install to the store which I like, Support is friendly too

TopFire Clothing
Lithuania
3 months using the app
August 28, 2023

I must say that the customer support is absolutly great. I contacted them and they replied me within an hour. Absolutly reliable. All in all the app Track123 is a very great app for a shop. I recommend the app.

ToyAmusement
Switzerland
3 months using the app
June 8, 2023

Great service as always. A must for all stores. This helps customer experience a lot for them to track their orders and helps me with less customer service inquiries. Recommend!

LuminoWave
Canada
3 months using the app