Track123 Order Tracking 3D

Track123 Order Tracking 3D

Reviews (3,692)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, offering real-time tracking updates and customizable tracking pages that align with store branding. It supports a wide range of couriers and features a user-friendly interface. The free version is particularly valued for its robust functionality suitable for businesses at various stages, with some versions offering advanced features like 3D visual tracking. Merchants also praise the reliability and accuracy of the tracking information, and the customer support team is consistently commended for their responsiveness and effectiveness in resolving issues. Regular updates based on merchant feedback ensure the app continuously improves and adapts to meet merchant needs.

April 14, 2023

Geweldige applicatie om je orders te laten volgen voor je klanten. Ook het design ziet er fantastisch uit! :)

Sit & Surf
Netherlands
14 days using the app
March 14, 2023

Very convenient for customers to find their order and make sure it isn't lost in the mail. I would recommend anyone to use this

MuchLove
United States
About 13 hours using the app
June 21, 2023

Nice and easy to use, would recommend to friends. Setting up was straight forward and the look of the tracking page is very easy to understand.

ARYA'S ESSENTIALS
United Kingdom
About 13 hours using the app
Edited April 11, 2023

The features are still very good, but the Contact support button & Start live chat button still doesn't work. How can I easily contact you?

Thanks for your reply.
Sorry, I have checked several email addresses and haven't received any emails about Track123. Could you send me another email?

Micas
Hong Kong SAR
13 days using the app
Track123 replied March 30, 2023

Hi,
Thank you for your feedback regarding your experience with our app. We apologize for any inconvenience caused by the Contact Support and Start Live Chat buttons not working.

We want to assure you that we are always here to help you and provide support whenever you need it. In response to your concern, we have reached out to you via email to assist you further. Please check your inbox for our message.

Thank you for choosing our app, We look forward to continuing to provide you with the best possible experience using our app.

Best regards,
Track123 support

update: Hi, I sent the email to this address official@sxxxxxxs.com, I have sent another email again:)

May 22, 2023

Really good tracking app for decom its perfect i love it I can do everything I want and customize it all thanks

Keeyla
Switzerland
About 13 hours using the app
July 7, 2023

The "Track123 Order Tracking Upsell" app has been an essential addition to our Shopify store, enhancing our order tracking capabilities and improving the overall customer experience. Here are the key features and benefits we have observed:

Seamless Integration: The app seamlessly integrates with our Shopify store, allowing us to easily manage and track orders without any technical glitches or compatibility issues.

Enhanced Tracking Options: The app provides an array of tracking options that enable us to offer real-time order tracking to our customers. The ability to provide accurate shipment updates has significantly reduced customer inquiries and improved post-purchase satisfaction.

Upsell Opportunities: The app's upsell feature has been an effective tool for promoting related products or special offers during the order tracking process. This has contributed to increased sales and enhanced customer engagement.

Customization Options: We appreciate the app's customization options, which allow us to align the tracking interface with our brand's look and feel. The ability to customize the tracking page has helped us maintain a consistent brand experience throughout the customer journey.

User-Friendly Interface: The app's user interface is intuitive and easy to navigate, making it simple for our team to manage and track orders efficiently. The dashboard provides clear insights and relevant data, enabling us to make informed decisions.

DecorHaven
Sweden
About 12 hours using the app
July 19, 2023

hello the app is showing wrong delivery method it is saying china post but i send item using DHL could you please help ? rest all looks ok

Nutrify Nation
Germany
15 days using the app
Track123 replied July 20, 2023

Could you check again, it is fixed already. You can add your frequently used carriers in Setting-Carrier matching to help our system auto-detect the right carrier.

October 11, 2022

Works Perfectly has everything we needed for our store tracking page. Highly recommended, 100% the best tracking app.

Green Gecko Workshop
New Zealand
About 11 hours using the app
Edited July 12, 2022

One of the best apps i know when it comes to tracking app, Alex from the customer service team is goated!

Narond
United States
About 10 hours using the app
May 5, 2023

amazing app, looks better than most other apps and it free! The customer service is good as well. Thanks Track123 for providing this solution for free

King Rilla
Canada
About 10 hours using the app