Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking updates that reduce customer inquiries about order statuses, saving time and enhancing transparency. It supports a wide range of carriers and features a customizable tracking page that fits various store themes. Key features include a user-friendly interface, push notifications, and a 3D visual tracking experience in some versions. The integration with Shopify is seamless, and the customer support is noted for being responsive and helpful. Available in both free and paid versions, it effectively decreases direct customer contacts regarding order statuses, improving the post-purchase customer experience and contributing to customer satisfaction and retention.
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Amazing custome!!! The app is very nice and simple and easy to navigate through. Highly recommended to put on your store for customers to track orders.
The App is easy to set up and the design is also good.
You can remove the branding for free and the support is great
Super easy to work with! Gave them a request to help me market my website a little better and they worked with me.
Great app, decently designed and very user friendly! Defenetly recommended stuff, although I haven't tried yet
Good and easy app to use, fully recommended! It would be even better if you could remove the "powered by track123" text under your track my order page". :)
Being able to simplify and customize the tracking features of my store for my customers is very important. This is a great app that makes tracking orders easy to use.
nice and easy the app works how i imagened it and it really helps me to show the customers the current status of their order
This app works about 5% of the time. Everything is case sensitive, orders don't reflect properly support is pretty much no help. Do better.
Hi,
I'm truly sorry to hear you've had such a bad experience with us! This is definitely not what we wanted to provide to you.
We are fixing the problem you mentioned about and we would like to discuss this further with you. We will surely spare no effort and take more actions to help you.
Our support team has contacted you via email, Please be assured we are actively working on your concern.
Take care and wish you and your business all the best:)
Best regards,
Alex
Update: we have fixed the problem:)
Very clean and easy to use. Also gives a lot of custimization options to personalize it to your own site
Exceptional app! User-friendly interface, seamless performance, and impressive features. Highly recommended!