Track123 Order Tracking 3D

Track123 Order Tracking 3D

Reviews (3,903)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking updates that reduce customer inquiries about order statuses, saving time and enhancing transparency. It supports a wide range of carriers and features a customizable tracking page that fits various store themes. Key features include a user-friendly interface, push notifications, and a 3D visual tracking experience in some versions. The integration with Shopify is seamless, and the customer support is noted for being responsive and helpful. Available in both free and paid versions, it effectively decreases direct customer contacts regarding order statuses, improving the post-purchase customer experience and contributing to customer satisfaction and retention.

July 3, 2023

Amazing custome!!! The app is very nice and simple and easy to navigate through. Highly recommended to put on your store for customers to track orders.

TogethernCo
Australia
1 day using the app
May 18, 2023

The App is easy to set up and the design is also good.
You can remove the branding for free and the support is great

WEALTH Clothing
Germany
1 day using the app
June 3, 2023

Super easy to work with! Gave them a request to help me market my website a little better and they worked with me.

Tyrant Solutions
United States
1 day using the app
January 23, 2023

Great app, decently designed and very user friendly! Defenetly recommended stuff, although I haven't tried yet

Berlinvision
Germany
About 1 month using the app
January 30, 2023

Good and easy app to use, fully recommended! It would be even better if you could remove the "powered by track123" text under your track my order page". :)

GlowBoard
Sweden
About 1 month using the app
June 6, 2023

Being able to simplify and customize the tracking features of my store for my customers is very important. This is a great app that makes tracking orders easy to use.

Happy Angel Interactive
United States
1 day using the app
February 18, 2023

nice and easy the app works how i imagened it and it really helps me to show the customers the current status of their order

Hopelessworld
Germany
1 day using the app
December 9, 2022

This app works about 5% of the time. Everything is case sensitive, orders don't reflect properly support is pretty much no help. Do better.

Altered Way
United States
About 2 months using the app
Track123 replied December 9, 2022

Hi,
I'm truly sorry to hear you've had such a bad experience with us! This is definitely not what we wanted to provide to you.
We are fixing the problem you mentioned about and we would like to discuss this further with you. We will surely spare no effort and take more actions to help you.
Our support team has contacted you via email, Please be assured we are actively working on your concern.
Take care and wish you and your business all the best:)
Best regards,
Alex

Update: we have fixed the problem:)

February 2, 2023

Very clean and easy to use. Also gives a lot of custimization options to personalize it to your own site

Day By Day
United States
1 day using the app
May 19, 2023

Exceptional app! User-friendly interface, seamless performance, and impressive features. Highly recommended!

Glammina
United States
1 day using the app