Track123 Order Tracking 3D

Track123 Order Tracking 3D

Reviews (4,053)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking updates, which significantly reduce customer inquiries about order statuses. They praise its seamless integration with Shopify, user-friendly interface, and support for multiple carriers. The customizable tracking pages, including branded options, enhance the professional look of their stores. Additionally, the app is noted for its reliable performance and responsive customer support, along with a free plan that is ideal for new or small businesses.

January 30, 2023

Good and easy app to use, fully recommended! It would be even better if you could remove the "powered by track123" text under your track my order page". :)

GlowBoard
Sweden
About 1 month using the app
February 18, 2023

nice and easy the app works how i imagened it and it really helps me to show the customers the current status of their order

Hopelessworld
Germany
1 day using the app
December 9, 2022

This app works about 5% of the time. Everything is case sensitive, orders don't reflect properly support is pretty much no help. Do better.

Altered Way
United States
About 2 months using the app
Track123 replied December 9, 2022

Hi,
I'm truly sorry to hear you've had such a bad experience with us! This is definitely not what we wanted to provide to you.
We are fixing the problem you mentioned about and we would like to discuss this further with you. We will surely spare no effort and take more actions to help you.
Our support team has contacted you via email, Please be assured we are actively working on your concern.
Take care and wish you and your business all the best:)
Best regards,
Alex

Update: we have fixed the problem:)

February 2, 2023

Very clean and easy to use. Also gives a lot of custimization options to personalize it to your own site

Day By Day
United States
1 day using the app
May 19, 2023

Exceptional app! User-friendly interface, seamless performance, and impressive features. Highly recommended!

Glammina
United States
1 day using the app
May 16, 2022

Really fantastic integrated solution to order tracking. No code added to my website which is always a bonus when installing apps! Support is excellent as well, responsive and deals with any queries. The look of the page can be customised quite extensively although personally I have found the default look goes well with my website. All in all highly recommended!

Arisha Clothing
United Kingdom
1 day using the app
June 27, 2022

Ich finde die App sehr gut.
Dafür das die App kostenlos ist kann man sehr viel einstellen.
Ich kann sie jedem weiter empfehlen.

MagicWish
Germany
1 day using the app
February 8, 2023

Fantastic app for order tracking. Great how it already creates a page for you so just need to add the link! Very easy to set up!

Satrilabs
United Kingdom
1 day using the app
June 26, 2023

highly recommend this app, top quality and performance. customer service is fast and easy to work with.

kitchens unlimited
United States
About 1 month using the app
February 16, 2023

Not bad at all, I think it can be improved with more type of widgets and customization but over all is a great up.

TheraCupreal
Italy
About 1 month using the app