Track123 Order Tracking 3D

Track123 Order Tracking 3D

Reviews (4,032)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking updates, which significantly reduce customer inquiries about order statuses. They praise its seamless integration with Shopify, user-friendly interface, and support for multiple carriers. The customizable tracking pages, including branded options, enhance the professional look of their stores. Additionally, the app is noted for its reliable performance and responsive customer support, along with a free plan that is ideal for new or small businesses.

November 8, 2024

It works perfectly. Very easy to use and the support team is very kind and diligent. I highly recommend it.

DARRIC
Chile
About 1 month using the app
October 19, 2024

My experience with Track123 is great. They are so helpful and get everything taken care of excellently.

AllTexx
United States
2 months using the app
October 15, 2024

great app dont think you could make it any better

this new era
New Zealand
14 days using the app
September 4, 2024

I have been using this app on all my store and i can tell you it's the best and most easy to use hands down. It's also very affordable.

ClassyNue
United Kingdom
10 days using the app
August 6, 2024

The Track123 App is fantastic! It offers real-time order updates and a user-friendly interface. It's a must-have for any shopper, making tracking orders easy and convenient.

InkShadow
Portugal
3 months using the app
October 19, 2024

Awesome smooth running product. Exactly what I needed!

Vereli
United Kingdom
14 days using the app
September 3, 2024

Awesome app! Accurate and reliable. My customers love the on site tracking.

Customer service is also very helpful!

VIZZ EYEWEAR
South Africa
About 2 months using the app
November 17, 2024

I’ve been using Track123 for my Shopify store, and it's been fantastic! The support team is always quick to help with any questions I have. The app makes tracking shipments smooth and easy, and it integrates perfectly with Shopify. Highly recommend for anyone looking to streamline their order tracking!

Wellumia
Serbia
About 18 hours using the app
November 9, 2024

I've been using this application for several years now, and it's perfect for tracking my orders. I recommend it.

Isoria
France
8 days using the app
August 23, 2024

This app is ridiculously expensive. I've had to upgrade my package four times already, and I'm currently paying $69. It seems like it will keep increasing. They even disable tracking without any notification until you go into the app. I'm super dissatisfied.

Magicwipe
Austria
4 months using the app
Track123 replied August 30, 2024

Hello there,

Thank you for sharing your feedback with us. I sincerely apologize for any frustration you’ve experienced with our pricing structure. Our billing is based on the number of orders synced, and as your order volume increases, we do send email notifications to suggest an upgrade when your current plan’s quota is nearly reached. I’m sorry that this hasn’t provided the experience you were hoping for.

To ensure that you find the most suitable plan for your needs, I’ve sent an email with some recommendations tailored specifically to your current usage, along with additional options that might better suit your requirements. We truly value your business and would love to work with you to find a plan that feels right for you.

Thank you again for your feedback, and I look forward to hearing from you soon.

Best regards,
Track123 support