Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,869)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for managing shipments. Key features include real-time updates, a customizable tracking page, and support for multiple carriers, enhancing operational efficiency and customer satisfaction. The responsive customer support and a free version add to its accessibility and reliability. Additionally, the innovative 3D visual tracking feature provides a unique way to view order statuses, further improving the tracking experience.
Refine
-
By rating
5 stars
sehr hilfreich für den shopify store. ich möchte sie gerne empfehlen
Not functional. I have been using the app for a long time now. It regularly stops syncing statuses, requiring an email in to support to fix it. No way to do this on our own, and absolutely no indication of if/when the app will start working. Having to double check all tracking information and cross reference, order-by-order completely negates the point of paying for a automated service to perform the same. Will be uninstalling as soon as I find an alternative. (Currently I have packages "stuck" in incorrect order statuses and not updating for 2 weeks and counting - no response from support although issue reported over a week ago)
Hi，
We want to extend our sincere apologies for the inconvenience and frustration caused by the recent issues you encountered while using the Track123 app. Your feedback is invaluable to us, and we appreciate you taking the time to share your concerns.
We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.
Additionally, we have implemented measures to prevent similar incidents from occurring in the future. Our goal is to provide a seamless and reliable tracking experience for all our users.
Once again, we apologize for any inconvenience this may have caused, and we thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Track123
Realy easy to use, good interfase, amazing customer support and fantastic customization
perfecto
Track123 has helped me a lot in dealing with my customers when they want to know info of their orders.
Perfect app for your store as order tracking system. using this app since 1 year. they have almost all carriers.
I just signed up for this app. It was an easy install, simple setup and it provides all the information that my clients will need.
works great
Track123 Shopify app excels with customizable tracking page, user-friendly, boosts customer satisfaction. Opening more orders in free plan beneficial for small businesses would be even better. Highly recommend for Shopify store owners.