TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

March 21, 2024

I recently started using the TrackingMore ‑ Order Tracking app for my store, and I must say, it has completely transformed my tracking experience. However, what truly sets this app apart is the outstanding support provided by Ashley. Whenever I encountered any issues or had questions, Ashley was there to assist me promptly and efficiently.

The app itself is incredibly user-friendly, allowing me to effortlessly track all orders in one place. Its interface is intuitive, and the tracking information is always up-to-date, providing me with peace of mind throughout the shipping process.

But what truly impressed me was the level of support offered by Ashley. Her dedication and willingness to assist anytime I needed help were exemplary. Whether it was troubleshooting a technical issue or providing guidance on utilizing specific features of the app, Ashley went above and beyond to ensure my experience was seamless.

I cannot recommend the TrackingMore app enough, not only for its seamless tracking capabilities but also for the exceptional support provided by Ashley. She is undoubtedly an invaluable asset to the team, and her dedication has made my tracking experience a breeze. Hats off to Ashley and the entire team behind TrackingMore for delivering such an outstanding service.

VeridexMarket
United Kingdom
7 months using the app
TrackingMore replied March 26, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 3, 2024

good

Ryn Max
United States
About 3 hours using the app
TrackingMore replied November 5, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

September 30, 2024

Bueno

LITTLE MINNIE'S PETS BOUTIQUE
United States
20 days using the app
TrackingMore replied October 2, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

June 12, 2024

Yesterday, we faced some issues, but it was swiftly resolved by the customer support team. We hope the collaboration will continue long term. I will share more details in the coming days. Cheers

YogiFi Kart
India
About 19 hours using the app
TrackingMore replied June 13, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 2, 2024

Parfait, très réactif et d’une grande gentillesse

ClairaCalm
France
10 days using the app
TrackingMore replied November 3, 2024

¡Muchas gracias por tomarse el tiempo para dejar una reseña tan fantástica!

Nos alegra saber que nuestra aplicación le resultó sencilla de configurar y que nuestro equipo de atención al cliente pudo ayudarle de forma eficaz.

Si hay algo más que le gustaría compartir o alguna sugerencia que tenga para mejorar, no dude en hacérnoslo saber. Estamos aquí para hacer que tu experiencia sea aún mejor.

Atentamente,
SeguimientoMás equipo

September 18, 2024

au top !

Loadout ™
France
26 days using the app
TrackingMore replied September 19, 2024

Merci pour votre note de 5 étoiles !

Nous apprécions sincèrement votre soutien et nous sommes ravis que vous ayez eu une bonne expérience avec notre service. N'hésitez pas à nous contacter si vous souhaitez nous faire part de vos remarques ou de vos commentaires.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe de suivi

October 17, 2024

very great support

Zendra
Netherlands
21 minutes using the app
TrackingMore replied October 20, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

September 18, 2024

Mükemmel

Taima™
Türkiye
23 days using the app
TrackingMore replied September 19, 2024

5 yıldızlı derecelendirmeniz için teşekkür ederiz!

Desteğiniz için içtenlikle teşekkür ederiz ve hizmetimizle harika bir deneyim yaşamanız bizi çok heyecanlandırdı. Beğendiğiniz belirli bir şey veya paylaşmak istediğiniz geri bildirimler varsa lütfen bizimle iletişime geçmekten çekinmeyin.

Saygılarımla,
Takip ekibi

May 16, 2024

Great experience with a support team. Ashley helped me a lot with initial parameters for the app. Fast and efficient service. Thanks !

Arcadia
France
5 months using the app
TrackingMore replied May 18, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

May 29, 2024

Great app ! Easy to implement and customer service is fast and very professionnal, thanks Ashley !

Luvea
Belgium
6 months using the app
TrackingMore replied May 30, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team