Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customizable tracking page. They appreciate the real-time updates on order statuses, the ability to manually change carriers for shipments, and its seamless integration with Shopify. The app's cost-effectiveness and free plan are also praised. Customer service is noted for its quick response, with specific staff members often mentioned for their exceptional assistance. Merchants also value the feature of showcasing top-selling products in customer emails and the customization support offered, even in the free version.

Edited July 11, 2020

A useful and smooth program, I am trying it now. I wish you more progress
Worth a try.............good

myskyw
Qatar
2 months using the app
January 29, 2022

Very good, quick help and easy to use. I could also easily send a message asking if the logo could be removed from the tracking page and Joanne arranged this for me. top

Trueluxnl
Netherlands
About 2 months using the app
TrackingMore replied February 7, 2022

Hello there!

Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

May 15, 2022

Very good application, customers checking the status of their orders can do it themselves. Saves us a lot of time in our work. I recommend this app

egghoney
China
About 2 months using the app
TrackingMore replied May 15, 2022

Hello there!

Thank you very much for sharing your valuable feedback on TrackingMore with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Chris | TrackingMore

April 14, 2021

Application pratique pour suivre les expéditions des clients et les tenir informés. Support rapide et efficace.

Chou de Chic
France
About 2 months using the app
September 28, 2020

Initially for a day or two I was bit reluctant to use because I was not using it properly. But I did some research and tested a live shipment. Its just an awesome APP & I am truly loving it. I can see the whole process at a glance. Thanks to APP Developers and the entire team for developing such a wonderful APP. It makes our store meaningful.

Parsec Online Mall
India
About 2 months using the app
Edited December 18, 2020

Best tracking app I've ever used. highly recommend it. It does the job with ease and it lets customers see where their order is accurately

Universal Silicone Lids
Botswana
About 2 months using the app
July 19, 2022

very helpful customer service! good app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

bejanito
Panama
About 2 months using the app
TrackingMore replied July 20, 2022

Hello there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!
Chris|TrackingMore Team

March 17, 2021

Super customer service. Quickly solve my questions and very easy to use the app. Detail guidance and online customer serivce. Respond quickly. Highly recommended!!!!!

FODORY.com
United States
About 2 months using the app
May 19, 2022

Very helpful and respectful. No more than 10 minutes they help me with my problem. Definitely will recommend!

Heycoolfan
United States
About 2 months using the app
TrackingMore replied May 19, 2022

Hello there!
Thank you so much for your support to our customer service. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

March 9, 2022

We've had our first few orders process and without a single hitch this app tracked and processed them flawlessly. Very impressed with the efficiency of this app!

Her Legacy Beauty
United States
About 1 month using the app
TrackingMore replied March 9, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore