TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

February 6, 2024

Simple et efficace

Kithy
France
5 months using the app
TrackingMore replied February 8, 2024

Merci beaucoup d'avoir pris le temps de laisser une critique aussi fantastique !

Nous sommes ravis d'apprendre que vous avez trouvé notre application simple à configurer.

Si vous souhaitez partager autre chose ou si vous avez des suggestions d'amélioration, n'hésitez pas à nous le faire savoir.

Nous sommes là pour rendre votre expérience encore meilleure.

Cordialement,
TrackingMore Team

February 11, 2022

assistante extremement sympathique et qui et a l'écoute tout s'est super bien passe je vous remercie beaucoup

fampar
France
7 months using the app
TrackingMore replied February 11, 2022

Hello there!

Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

November 30, 2023

Well let me taste it tracking more and I hop be excited with this service. The installation was usefully, now let me see the configuration and operation.

CasualFlowshop
United States
6 months using the app
TrackingMore replied December 5, 2023

We sincerely appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

Edited January 25, 2022

The app doesn't work with local couriers, we have many customers complaints because the status is marked as delivered when orders should have in transit status. We contacted several times app support and they did not fully helped to resolved the issue.
The worst part is that we are paying for the service.

From SoKo to Tokyo
Mexico
6 months using the app
TrackingMore replied January 26, 2022

Hello there!

I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue.

Best Regards,
Chris | Trackingmore

January 12, 2024

Great App to use, very user friendly and does the job.

Enchanting Fragrances
South Africa
6 months using the app
TrackingMore replied January 15, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

October 28, 2023

easy so far!

TrendCraftedCo.
Canada
6 months using the app
TrackingMore replied October 31, 2023

Thank you for your fantastic 5-star rating! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,

Trackingmore Team

August 21, 2023

Richie de TrackingMore m'a tellement aidé que j'étais gêné de lui redemander des services puisque qu'elle trouver à chaque fois la solution.

Quickard
France
6 months using the app
TrackingMore replied August 23, 2023

Savoir que vous avez vécu une expérience fantastique avec nos services est la raison pour laquelle nous nous efforçons de vous offrir le meilleur. Votre avis nous motive non seulement, mais aide également les autres à prendre des décisions éclairées concernant notre choix. Nous apprécions le temps que vous avez pris pour partager vos réflexions et vos expériences.

Sincèrement,

L'équipe Trackingmore

November 29, 2022

Installed TrackingMore app and Richie was able to help me select the correct plan based on my needs.

Intellirest
United States
6 months using the app
TrackingMore replied November 30, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Richie | Trackingmore

April 27, 2023

Very useful and easy to use app. It can be customized and has a very helpful and always available customer support. I definitely recommend it

PSYCHO T.U.
Italy
6 months using the app
TrackingMore replied April 27, 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

February 28, 2024

Génial!

Voreti
France
4 months using the app
TrackingMore replied February 29, 2024

Merci d'avoir pris le temps de nous laisser un avis.

Nous nous efforçons toujours de fournir la meilleure expérience possible. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Best regards,
The TrackingMore Team