TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (880)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed shipping insights and customizable tracking pages that align with store branding. It is praised for its user-friendly interface, seamless Shopify integration, and reliable, up-to-date tracking information. Exceptional customer support, particularly from staff members like Ashley and Richie, is frequently highlighted. Merchants appreciate the quick setup and proactive support, making it a top choice for enhancing e-commerce order tracking capabilities.

July 27, 2020

This works really well and gives a lot of flexibility too. Support is great - I had an issue with multiple fulfillments and they worked hard (and fast) to actually improve their whole system. Only issue (which is out of their hand) is that some of the updates from the courier are grammatically terrible haha

Exit 9
Australia
Over 1 year using the app
May 23, 2022

I want to use this app to delight my customers, let them track the package anytime, anywhere, and the staff told me that they will continue to improve the trace page,I highly recommend it

SHUTUPPLS
China
Over 1 year using the app
TrackingMore replied May 23, 2022

Hello there!

Thank you so much for supporting us! That is a big motivation for us to provide better apps and services for customers like you 🤗

Please feel free to contact us on Live Chat if you need any further support.
Best luck with your business!

Best Regards,
Chris | TrackingMore

Edited July 25, 2022

I thank Charlene, Joanne and Lea for her patience and help. She was very responsive and professional for many times when I needed his help . Thank you, Thank you, Thank you.......
For another intervention, I recommanded Lea from customer service is very professional and responsive. Thank you very much for your help... I recommend this application and especially the customer service. Great

ZooMania
France
Over 1 year using the app
TrackingMore replied June 6, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

February 24, 2024

Je vais voir si ça marche bien

Narumaki Univers
France
2 months using the app
TrackingMore replied February 27, 2024

Merci d'avoir pris le temps de partager vos commentaires.

Nous apprécions votre avis honnête et aimerions en savoir plus sur votre expérience pour améliorer nos services.

Nous vous avons contacté par e-mail et attendons avec impatience votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre entreprise et sommes impatients d’améliorer votre expérience avec notre plateforme.

Cordialement,
TrackingPlus d'équipe

April 14, 2022

Awesome app, I've been using it for a couple of years, and not only does it perform great, but the support is also fantastic!

HALIPAX
United States
Over 1 year using the app
TrackingMore replied April 14, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

February 23, 2021

Excellent rapport qualité/prix et service hyper réactif. Mon problème a été résolu en 24h et tout fonctionne parfaitement. Je recommande à 100% (interface personnalisable etc...). Merci !

FEFE
France
Over 1 year using the app
June 7, 2023

Ashley gave me very good support. She deleted also the brand for me. She contacted me very fast and the respons time was 0.

flive.se
Netherlands
Over 1 year using the app
TrackingMore replied June 7, 2023

Thank you for sharing your positive experience with Ashley!

It's great to hear that she provided you with excellent support and was able to delete the brand for you. We're glad that she was able to respond quickly and efficiently.

Thank you for choosing our App and we hope to provide you with continued great service!

Sincerely,

The TrackingMore Team

March 7, 2023

This application meets all my needs. I had already tried another application but I didn't like it at all. On top of that, the customer service is outstanding WAOOOUH, I asked questions for more than 2 hours on the online chat and I received personalized help that helped me a lot! THANK YOU!

croissanceparis
France
Over 1 year using the app
TrackingMore replied April 24, 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

May 16, 2022

application génial qui permet un service de suivi de colis confortable pour les clients et réduit les demandes

Lady's Dance Shoes
France
Over 1 year using the app
TrackingMore replied May 16, 2022

Hello there!

Thank you very much for sharing your valuable feedback on TrackingMore with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Chris | TrackingMore

January 3, 2022

As vezes da umas panes, mas como todas as vezes resolveram e atendem a gente, fica tudo certo! Parabéns a todas as empresas que ouvem e tentam ajudar seus clientes!

PAKINHA ADESIVOS
Brazil
About 1 year using the app
TrackingMore replied January 3, 2022

Hello there!

Thank you so much for taking time to share your experience on Trackingmore with us. That is a big motivation for us to provide better apps and service for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore