TrackingMore Order Tracking , 669 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and customizable tracking page with real-time updates. It's particularly beneficial for beginners and dropshippers. Features like customer notifications, removal branding, and tracking options filtering are also highlighted. However, some merchants reported issues with the masking rules feature. The support team, especially Ashley and Richie, are commended for their quick and proactive assistance. The app offers a free plan with a monthly orders limit and supports multiple languages, including French.
Refine
-
By rating
This is a fantastic App! And super Free! Best ever! I use it now for a while and it totally does everything what I need!
Hi there,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Best luck with your business!
Chris|TrackingMore
This app works very well and is convenient for customers to track logistics information independently in a timely manner. And it is very accurate and intuitive to reflect the transportation status of the goods, reducing a lot of after-sales problems in the store, I recommend this app really works well.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
excellent app for me to tacking all of my orders easily. very convenient to install and use. introduce you guys have this essential function in your own shop.
Hello there!
Thank you so much for taking time to share your experience on TrackingMore with us. That is a big motivation for us to provide better apps and service for customers like you 🤗
Should you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | TrackingMore
Solved a big problem, customers can check the order tracking information directly through the website, clear and unambiguous. Very good program, worth recommending!
Hello there!
Thank you so much for taking time to share your experience on TrackingMore with us. It's our great pleasure to solve problems for you! That is a big motivation for us to provide better apps and services for customers like you 🤗
Please feel free to contact us on Live Chat if you need any further support.
Best Regards,
Chris | TrackingMore
Very good, thanks for developing this software, I can effectively track information, I will continue to use it
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you 🤗
Should you need any further support, please feel free to contact us on Live Chat. We are always ready to help!
Best luck with your business! And may TrackingMore help you better boost your sales!
Best Regards,
Chris | TrackingMore
Unresponsive website and very confusing and difficult to set up. Just wasted so much precious time. Uninstalled it. In our day and age who has all that time to bother when one needs so much to be done? Very disappointed.
Sorry for the inconvenience. We added a lot of features to our system and this may make it a bit difficult for you.
If you just need to create a tracking page for your store. You can set it up in 2 minutes in https://my.trackingmore.com/tracking_page.php?lang=en, this is quite simple.
Anyway, thanks for your review, I have reported this to our team, and we will release a better version a few days later.
Great features and useful functionality. Exactly what I am looking for since I dropship from Aliexpress.
Hello there!
Thank you very much for sharing your valuable feedback on Trackingmore with us. We will continue to provide better function and service to our customers like you.🤗
Should you need any other help, please do not hesitate to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
Very happy so far! They have provided a great service and the customer service was great as they helped with any issues we had.
Think I used to use this on my other store. Now it's different, and what the heck? I'm very weirded out.
Why is it not syncing with my store? Does it integrate with shopify even?
I tried linking it to aliexpress. And it redirected me to an aliexpress page in chinese asking me to buy something to link it, or... I am very confused and cannot get it to work. Do not use this app. I'm uninstalling.
Hi, if you are also an Aliexpress seller(not a buyer), and you want to connect your Aliexpress store, you need to get to that redirected page.
Sorry for the bad experience. We just update our APP on 2019-5-13, now it's more simple for new users. You may want to take a look. Thanks.
Thank you for your 5-star rating!
We sincerely appreciate your support and are thrilled that you had a great experience with our service.
If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.
Best regards,
Trackingmore Team