TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (932)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

February 13, 2023

Great app, easy to use and very practical. The customer service is very efficient and available, especially Richie who kindly answered my questions

BlackFizz
France
3 months using the app
TrackingMore replied February 15, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

Edited September 26, 2020

Hello
I am happy to use this product but currently after a short period of use, the tracking page attached to my website is unable to receive data from the orders that I update in the plugin, I am currently using Use the free version and are intending to upgrade, but with an error, the customer cannot find the package location. The tracking page cannot be displayed on my store. (although on other update pages), it only shows a handful of products that have been successfully delivered. Should be afraid to use the premium version. I will change my rating if I get a correct response. Update 1: Everything is back to stability. Thanks for your quick response. I will leave 5 stars for you, and will keep watching. Thank you very much for your service.

trendluxy
United Kingdom
3 months using the app
TrackingMore replied September 23, 2020

Hi, this issue is because there are many Shopify themes that the embedded tracking page cannot be compatible with all of them, no App can I believe.
You can actually contact us via live chat or email to fix this quickly. It's resolved 12h ago already, please check.

October 15, 2023

Very good application, with fantastic customer support, always there, any questions, and even provides advice!

OkayBazar
France
3 months using the app
TrackingMore replied October 17, 2023

Thank you for taking the time to share your positive feedback. We're delighted to hear that our support team was helpful in understanding your issues. Your satisfaction is our priority, and we're here to assist you whenever you need.

Best regards,
Trackingmore Team

June 21, 2022

amazing app, amazing customer service and I want personally to a staff called lea she is an amazing staff and she is so nice, Thank you all.

Zino Jewelrys
Israel
3 months using the app
TrackingMore replied June 22, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

August 1, 2022

Amazing app, great fast and supportive service, excellent tracking system I highly recommend downloading the app and giving it a try.

Meditech smile
Israel
3 months using the app
TrackingMore replied August 3, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

September 7, 2023

efficace et rapide

Garden Vibes
France
3 months using the app
TrackingMore replied September 11, 2023

Nous voulions vous exprimer à quel point nous apprécions que vous ayez pris le temps de rédiger un avis 5 étoiles. Nous sommes heureux d'apprendre que l'utilisation de notre application a été une expérience formidable pour vous.

meilleurs vœux

Trackingmore

July 15, 2023

Lester is the best assistance. thank you bro. YOU ARE THE KING. LESTER LESTER LESTER LESTER IS THE BEST

Elastik Orangutan
Türkiye
3 months using the app
TrackingMore replied July 18, 2023

Thank you so much for taking the time to provide us with such positive feedback!

We are thrilled to hear that you had a great experience with our app that you were satisfied specially with our customer service LESTER LESTER LESTER . Your kind words mean a lot to us, and they serve as a great motivation to LESTER and for our team.

Sincerely,

The Trackingmore team

May 23, 2022

这款App可以自动匹配运输商,让我不需要在各大运输商查来查去,客服人员帮助我设置了我的品牌查询追踪页,让我的用户可以随时查包裹物流信息,减少了一些客服人员的工作量 真的非常棒的 我们太喜欢了 真的非常棒

phcrystal
China
3 months using the app
TrackingMore replied May 23, 2022

亲爱的用户:

您好!感谢您对TrackingMore的认可和支持。TrackingMore致力于为商家提供更优质的物流查询同步服务,让您的工作更高效、更省心。希望TrackingMore能给您带来更多惊喜。❤️

祝愿生意兴隆。

Chris|TrackingMore

July 26, 2023

The only tracking app you will ever need for your store. It's simple, works great and customer support is very giving and helpful. I sincerely recommend it! 5/5

Superstrides
Austria
3 months using the app
TrackingMore replied July 30, 2023

Thank you!!

We take pride in knowing that we've met your expectations and left a positive impression.

Once again, thank you for taking the time to share your thoughts with us. If there's anything more we can do for you or any way we can make your experience even better, please don't hesitate to let us know.

Best regards,

The Trackingmore team

December 22, 2020

TrackingMore has made it easy to automate the order, shipping, tracking process. I'm just getting started and I was a little skeptical at first. Now I'm a believer. I'll be adding this app to my future stores! Love it. Simple and easy. Customers get automated customized tracking.

CupboardEzee
United States
3 months using the app