TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

August 3, 2023

Great customer support. My support agent Mary was quick to respond and very effective. Definitely recommend since they offer a free plan.

Eliottmen
United States
28 minutes using the app
TrackingMore replied August 4, 2023

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .

we strive to provide top-notch quality and exceptional customer service, and your feedback reaffirms that we are on the right track.

Best regards,

The Trackingmore team

August 1, 2022

This is a fantastic App! And super Free! Best ever! I use it now for a while and it totally does everything what I need!

ayvii
Austria
28 minutes using the app
TrackingMore replied August 3, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

June 6, 2022

This app works very well and is convenient for customers to track logistics information independently in a timely manner. And it is very accurate and intuitive to reflect the transportation status of the goods, reducing a lot of after-sales problems in the store, I recommend this app really works well.

OHHLION
China
18 minutes using the app
TrackingMore replied June 6, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

May 17, 2022

excellent app for me to tacking all of my orders easily. very convenient to install and use. introduce you guys have this essential function in your own shop.

BLACKLIGHT
China
15 minutes using the app
TrackingMore replied May 17, 2022

Hello there!

Thank you so much for taking time to share your experience on TrackingMore with us. That is a big motivation for us to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | TrackingMore

May 17, 2022

Solved a big problem, customers can check the order tracking information directly through the website, clear and unambiguous. Very good program, worth recommending!

S-AIRBAG Official Online Store
China
10 minutes using the app
TrackingMore replied May 17, 2022

Hello there!

Thank you so much for taking time to share your experience on TrackingMore with us. It's our great pleasure to solve problems for you! That is a big motivation for us to provide better apps and services for customers like you 🤗

Please feel free to contact us on Live Chat if you need any further support.

Best Regards,
Chris | TrackingMore

September 14, 2023

Easy setup. Looking to embed this into my customer experience.

6 Aspen
United States
9 minutes using the app
TrackingMore replied September 19, 2023

Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track.

Best regards,

The Trackingmore team

May 19, 2022

Very good, thanks for developing this software, I can effectively track information, I will continue to use it

gilpoetry
Taiwan
8 minutes using the app
TrackingMore replied May 19, 2022

Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you 🤗
Should you need any further support, please feel free to contact us on Live Chat. We are always ready to help!
Best luck with your business! And may TrackingMore help you better boost your sales!

Best Regards,
Chris | TrackingMore

April 17, 2024

Danke

Luxury lifestyle shop
Germany
TrackingMore replied April 20, 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so fantastische Bewertung abzugeben!

Wir freuen uns zu hören, dass die Einrichtung unserer App für Sie einfach war und dass unser Kundendienstteam Sie effektiv unterstützen konnte.

Wenn Sie noch etwas mitteilen möchten oder Verbesserungsvorschläge haben, können Sie uns dies gerne mitteilen. Wir sind hier, um Ihr Erlebnis noch besser zu machen.

Beste grüße,
TrackingMore-Team

April 10, 2019

Unresponsive website and very confusing and difficult to set up. Just wasted so much precious time. Uninstalled it. In our day and age who has all that time to bother when one needs so much to be done? Very disappointed.

Sparkward
United States
About 1 hour using the app
TrackingMore replied April 11, 2019

Sorry for the inconvenience. We added a lot of features to our system and this may make it a bit difficult for you.

If you just need to create a tracking page for your store. You can set it up in 2 minutes in https://my.trackingmore.com/tracking_page.php?lang=en, this is quite simple.

Anyway, thanks for your review, I have reported this to our team, and we will release a better version a few days later.

November 11, 2023

Semble top, à voir à l'usage désormais

Trendy Bootyk
France
2 minutes using the app
TrackingMore replied November 13, 2023

J'apprécie votre compliment! Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer à aimer la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.

Trackingmore