Trackr: Easy Order Tracking , 183 reviews

First impressions of this app are VERY good, and it supports most of the smaller national postal services too. The layout needed some light css-tweaking on our part to make it fit better in our site, but this is done easily thanks to unique classes.

First time you track a package you need to refresh the page once. I was thinking that the notification to do this could be just a bit more highlighted, because it is a pretty imperative part of the general usability.

All the texts are easy to modify. Another wish for improvement would be to include a wysiwyg-editor to the general description to allow more styling when writing longer texts.

Our tracking page can be found here: http://www.madeofsundays.com/apps/trackorder

Vraiment je n'ai pas l'habitude de mettre des avis mais là je suis obligé. Cette application est juste parfaite, et la page de suivi est super. Son service client est très performant, ils répondent très vite et font tout pour résoudre les problèmes. Merci à l'équipe TRACKR

The best order tracking page / app currently on Shopify. Looks pro, inherits your site's CSS for an easy blend, and loads fast. Most other page-integrated apps on Shopify use slow-loading widgets, but this loads as quickly as any static page on the site. Plus, the app sits on your site, so you don't have to send customers to a third-party URL.

The developers are very responsive and eager to keep improving. Get this app.

UPDATE: Shopify will soon be building shipment tracking into their checkout page. The catch? They ONLY support USPS. We use 4 or 5 different shippers. Plus, who knows how it will actually work out? This app gives customers the ability to track with either tracking number or email+order ID. We're sticking with Trackr.

Great app, easy to customize in order to brand it according to the look of your store.
Customer support was very helpful and quick. Responded to all questions and requests in a polite and timely manner.
Definitely give this app a shot.

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

Even though my issue couldn't be solved, since the feature I was looking for is yet unable to achieve, I really appreciate the good customer care they provided to me. Fast responses and actually going after the issue I explained I had.
I have not measured the app's work in my live store yet, all this 5-stars is just particularly regarding the customer service.

The app does what it promises - order tracking info is easily available to customers.
We had some problems with the initial setup but Marius offered an outstanding support to make sure the app runs smoothly on all our shops.

Great App so far. Appreciate it. It's easy and can be translated. Amazing work!

This is a great app. It's easy to use and my customers love it, I highly recommend it to anyone, who's running an online store where customers would greatly benefit from and appreciate being able to track their items. I experienced some minor issues during the set up process of the Trackr app, where I had to place the Trackr link into my "track order" page. For some reason, the Trackr link wasn't working. However, I contacted the Trackr customer service. They got back to me very quickly. I was helped by Justas who was very helpful and resolved the issue no problem. Thank you!! :)

The application is really well done. I want to report that I had a need and the development team helped me in no time. good guys