Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

April 16, 2020

Great price, great app and what I truly liked was the helpfulness of the customer support especially as I am not too tech savvy.

GoshGorilla
New Zealand
3 months using the app
August 30, 2019

I love this app. My customers can ship on my online store with confidence. Thank you for creating this app. God bless you!

Happy Campy Store
United States
3 months using the app
February 18, 2022

Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!

Best Bunding
Australia
3 months using the app
Shark Byte, Inc replied February 21, 2022

Hello!
Thank you very much for leaving the review, it's much appreciated!

It means a lot to us to know that our customers are happy with the app and get the support they need.
We'll do our best to provide quality service and be even better in the future!

Best wishes,
Trackr Team

July 23, 2020

So far I am so so so happy with this app! and with the support service! I love the fact that you can hide the carriers, change the colors, translate the main points in your language and so many other features! Thank you to Justas and everyone else for always helping me so fast! Thank you again!

Shipishipi
Germany
2 months using the app
January 16, 2021

Application simple d'utilisation et claire pour nos clients. Le service client au top ! Aimable, pédagogue et efficace Merci la team !

JUSTCHILL.OUT
France
2 months using the app
March 29, 2020

I recommend this application, very simple and effective use.
Especially in case of problem, the customer service is very reactive, they answered me in less than an hour on a Sunday evening. the solution was found easily, and this is a mistake on my part.
I leave 5 stars because this team and the trackr app really deserve them.

Fresh Squezie
France
2 months using the app
January 18, 2019

Good support. Quick answers. It's actually the best tracking app in its price range. Easy to install and use, I recommend.

CLIQUE
France
2 months using the app
July 26, 2021

Very good app for providing shipment information for our customers, including email notifications about updated status. All needed couriers supported, have features for drop shippers. Strongly recommend.

Bastardis
Lithuania
2 months using the app
May 23, 2018

Really love this app! It's super easy to customize and have 2 diff options to track orders. It works really well and I love that it's really affordable too. Thank you Trackr :)

Bambolina Co
United States
About 2 months using the app
July 23, 2020

Nice app and great support. Easy user interface, clean, and simple. It was very easy to set up my order status page and I could choose colours to blend with my theme colours. I would hope to see you introduce a sales funnel to the trackr in future. Also, the app came cheap. Thank you.

mybabyflame
Nigeria
About 2 months using the app