Orders and shipping | Customer support
Trackr

Trackr

by Vertex LV

Let Your Customers Track Their Orders World-Wide!

4.1 of 5 stars(124 reviews)
From $9/month. 15-day free trial.
Add app

Tracking details on your store

Customise your tracking page with a few clicks. Your customers will find their packages on an user-friendly page instantly.

Customer email notifications

Save your time from lots of questions about package location. Your customers will be notified after each delivery status update.

Real-time tracking information

Let your customers know where their packages are. Trackr app works with more than 400 carriers worldwide.

About Trackr

Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.

Features:

Real-time information from over 400 Couriers.

We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their order.

Seamless integration with your existing website.

Trackr app is smoothly embedded into any of your Shopify stores. You can adjust the colors or style to match the template design.

Customers can find their order information themselves and get an email notification when the shipping status changes.

They will no longer send you numerous emails asking where their order is. Each customer can check their order delivery status any time at your store or opt in for automated email updates whenever the status of the order changes.

Trackr app keeps your customers informed and calm about the order. The app saves you a lot of time and prevents order-generated anxiety.

Integrates with

  • ePacket China EMS,
  • China Post,
  • USPS,
  • Fedex,
  • Royal Mail,
  • Aliexpress Standard Shipping

Media gallery

Support

Pricing 15-day free trial

See all pricing options
Monthly

$9/month

  • Includes 15 Days Free Trial

  • 400 tracking requests

  • Additional top ups available

Annual

$4/month

billed at $48 once per year

  • 2800 tracking requests

  • Additional top ups available

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.1 of 5 stars
 Based on 124 reviews

  • 5 of 5 stars
    73% of ratings are 5 stars
    (91)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    19% of ratings are 1 stars
    (23)
View all 124 reviews

Most recent reviews

ToShay.org

Rating
5 of 5 stars
Last edited
February 21, 2019

Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.

HGHThailand.com

Rating
5 of 5 stars
Last edited
February 21, 2019

Great app

initially did not understand how to use and was ready to write a bad comment

Supoopt helped set up - everything works fine

egpro.com

Rating
5 of 5 stars
Posted
February 11, 2019

This is a great tracker app that works well, with great customer service.
We recommend to anyone who needs this feature on their store.

View all reviews