Tracktor Order Tracking

Tracktor Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.8 (742)
Developer
ShopPad Inc.

Add real-time order tracking, custom tracking statuses, and package lookup to your store.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more
  • Track orders across the globe with over 1,700 integrated carriers
  • Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
  • Send email/SMS notifications based on package events (delivery, exception, etc)
  • Manage what customers see with your fully-customizable tracking page
  • Our friendly USA-based support team is here if you need any help
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, Flow

Tracking

Branded tracking page, Order lookup page, Real-time tracking, Custom tracking link, Translation, Estimated delivery date, Global tracking, Dashboards, Order export, Multi-carrier, API, Analytics, Carrier masking

Notifications

Email, Real-time notifications, SMS, Translation, Custom notifications, Automation

Labels and packaging

Delivery dates, Order sync, Multi-language, Carrier selection

Managing shipments

Order sync, Real-time tracking, Branded tracking pages, Email notifications, Order updates, Shipping analytics

Pricing

Trial

Free

  • All Of The Features on the Essential Plan
  • Includes 10 orders per month
  • FREE for development stores run by Shopify Partners

Lite

$4.99 / month

$0.05 per extra order

  • 1,700+ Carrier Integrations
  • Real-time Tracking Page in Your Store
  • Shopify Email & SMS Integration
  • Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

  • Checkpoint Translation
  • Dropship Location Substitution
  • Estimated Delivery Date
  • Remove Tracktor Branding
  • Includes 400 orders per month
  • +more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

  • Custom Order Statuses
  • Product Recommendations
  • Export Order & Fulfillment CSV's
  • Customize HTML & CSS
  • Includes 2,000 orders per month
  • +more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

October 29, 2024

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked

- Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers.

- Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner

- Mission control also gives a nice view of average delivery speed and where there have been exceptions

Metashot.in
India
About 1 month using the app
September 3, 2024

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul
United States
Over 4 years using the app
August 23, 2024

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

Retail Galore Store
United States
9 days using the app

Support

ShopPad Inc. can answer any questions you have about Tracktor Order Tracking.

Developer

ShopPad Inc.

548 Market St #91031, San Francisco, CA, 94104, US

Launched

June 15, 2015

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