Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,868)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.
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The app works really well. The automatic translations are already way better than the others I got before. Great customer service also!
Hi Julie,
I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Although the issue we have was a little hard to solve, the dedication to do so is absolutely great. I am sure we will work this out tomorrow as discussed. Big compliment for being so helpful. Love it!
Hi Valentijn,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
App support team is reactive. People like Raymond cares about detail and try best way to find solution.
Hi Charlie,
This is Azaria again
May I know if everything is working well on your site? If there's anything wrong with our app, just please let us know to check further. As I still have seen one of my colleagues is following your case closely, please let him know if you need further support
Regards,
Azaria
Transcy by OneCommerce
Works exactly as advertised. Setup was pretty easy but a few customizations were necessary to get it to work properly. Dory was extremely helpful by live chat helping throughout the entire setup process.
Very, very, very reactive support and customer service. I hope the app will respond to my needs . i'm just starting to use, but 5 stars to the support !
Hi Houefa,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
I tried a couple of translation apps already and no one was quite perfect up to now. But this one is actually perfect. It's got all the features required and the support is exceptional. Special thanks to Nancy!
Hi Melanie,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
I needed some assistance to customize this app. Once I received the very best assistance online (Thank You), my site looks good and functions very well. Thanks Alene, Ande and Serenaa!
Hi Sylvia,
Here's Scott from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Scott
Transcy by OneCommerce
我使用了此應用程式幫我執行貨幣轉換，非常希歡他處理轉換匯率的方式，在設定的部分也有專人在線協助，執行起來非常簡單容易，推薦此ＡＰＰ 。至於翻譯的部分目前還未使用到，如果有機會使用的話，這會是第一首選。
Hi Chiang,
This is Jonathan. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
The interface took me a while to get used to, but once I did, I was in awe. Transcy is excellent and chat support (with real people, not bots) responds in a timely manner with extreme kindness and professionalism. I'm extremely satisfied, especially since I'm using a free plan! I will definitely use it for other sites in the future and recommend it to everyone.
Hi there,
My name's Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Keisha
Transcy - Translate Language and Convert Currency
Very professional and quick to resolve any type of incident. The application is very easy and comfortable to use and works very well. The best plugin to translate your shop.
Hi there,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency