Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 12, 2022

I have had many problems with the language setting but Ellie has helped me a lot. She responded to everything and was always available. I am very grateful!

Hard Nights
Germany
About 1 year using the app
OneCommerce.io replied December 15, 2022

Hi Kevin,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

February 5, 2022

Great software so far, a few little bugs though their support (Molly) is great and is presently assisting with resolving. Was up and running within a few hours so far and have translations into about 100 different languages for a nominal monthly fee, which extends the reach of my shop far from just solely displaying it in a single language.

Bannard Fashion
Australia
About 1 year using the app
OneCommerce.io replied February 7, 2022

Hi Christian,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 21, 2023

Application that does the job and allows you to change the images correctly depending on the language and allows several settings depending on the country or browser language. teams reactivated and problem solved quickly! at the top

hevva
France
About 1 year using the app
OneCommerce.io replied June 22, 2023

Hi Audrey,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 1, 2022

App is intuitive and the best thing is the Support! I didn't have to do anything if i'm honest, because the nice support made every settings i needed for me. Really the best support i ever had and the translatiosn are also excellent

MOJOKAII
Germany
About 1 year using the app
March 31, 2022

Great app and great customer support! Highly recommend, especially for stores want to test Market on Shopify.

Aurora1980s
United Kingdom
About 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Steven,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

June 1, 2022

Great customer service. Helped me in minutes and sorted out problem. App works great. Recommend this app. 5 stars.

stor&stark
Sweden
About 1 year using the app
OneCommerce.io replied June 4, 2022

Hi Mats,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

February 4, 2022

Customer service was so efficient and nice! Very useful app to enhance customer's experience on your website|

Just Zen It
Canada
About 1 year using the app
OneCommerce.io replied February 7, 2022

Hi Binetou,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

September 7, 2021

I enjoyed our reactive support service were. I emailed them and I got an solution right away. Thanks

onestofficiel.com
France
About 1 year using the app
OneCommerce.io replied September 8, 2021

Hi Ahmed,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited May 13, 2024

Very polite and effective costumer service.
Especially Chris is always available to help us out. Recommended!

The Meander Shop
Denmark
About 1 year using the app
OneCommerce.io replied May 10, 2022

Hi Apostolos,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

July 11, 2023

Aplicación muy útil, y tiene muy buen servicio de atención al cliente, te lo soluciona todo y de manera muy rápida.

PELIER
Spain
About 1 year using the app
OneCommerce.io replied July 13, 2023

Hi FRANCISCO,

My name's Emma from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce