Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

April 5, 2023

O suporte é excelente! Eu tive um pouco de dificuldade com algumas configurações, mas me ajudaram com tudo que precisei!

Empório Brasil
Canada
About 1 year using the app
OneCommerce.io replied April 10, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

January 17, 2022

This app is really great. It offers a lot of different options and their customer support is unbelievably fast and very helpful.

Bykat Merch
Czechia
About 1 year using the app
OneCommerce.io replied January 18, 2022

Hi Katerina,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 28, 2022

Extremly usefull easy to navigate and love the fact that you can edit mostly everything. Using for both translation and currency and can't do with it.
Swift functional replies from the team who are very helpful THANK YOU.
Hope they introduce 3rd app translation in near future. All the best!

Mersaal Shop
United Kingdom
About 1 year using the app
OneCommerce.io replied January 29, 2022

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our app. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 13, 2022

I have been using for last 30mn, easy to use and attentive online customer care. Seems like the solutions

COLLINE
Italy
About 1 year using the app
OneCommerce.io replied March 14, 2022

Hi Charles,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

October 13, 2022

I just install app and looks amazing! Thank you very much Serenaa for helping me step by step, and for being so kind and smart! You are great, Transcy App is very lucky to have you in their team!

Caveira Roots
Brazil
About 1 year using the app
April 18, 2022

great support when I have problem. The support team is helpful & their service are professional. It let my business go on more easiler & touch my target. For the app is friendly to use. If you have any question, support team will help you soon.

BeautySocks
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied April 18, 2022

Hi Ching,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited January 20, 2023

Great app ... I've been using it for a year now, and now I've installed it for another store ... The support is fantastic ... Lots of kisses for Lee ... And quick help from the fantastic Shen :-)

Marta Matilda Harper
United States
About 1 year using the app
OneCommerce.io replied June 8, 2022

Hi Mina,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

November 7, 2022

Perfecto!!! nada más instalar la aplicación contactó conmigo soporte técnico para ayudarme en la configuración, ahora sólo falta probarlo. Gracias.

Rejilla y Mimbre
Spain
About 1 year using the app
OneCommerce.io replied November 8, 2022

Hi David,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Edited January 9, 2022

I tried this app because I wanted a fast translation to new languages, and that's exactly what I found! Easy to set up and great customer support also with the free plan.

Bolt Padel Store
Italy
About 1 year using the app
OneCommerce.io replied January 10, 2022

Hi Federico,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

September 15, 2021

Very good service, patiently guide me to install the app, and look forward to the follow-up app to help me achieve barrier-free switching between languages and currencies

icoice
United States
About 1 year using the app
OneCommerce.io replied September 16, 2021

Hi 军锋 林,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency