Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

October 12, 2022

I used this app to translate my store language and it is too easy
I really like how they are helpfully Thanks for the support team

gratioskw
Kuwait
About 1 year using the app
OneCommerce.io replied October 14, 2022

Hi ABDULLAH,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

April 23, 2023

I am absolutely blown away by the amazing features and functionality of this Shopify translation app. It has completely transformed the way I do business by allowing me to effortlessly translate my store into multiple languages, reaching a wider audience than ever before.

The user interface is intuitive and easy to navigate, making the translation process a breeze. Plus, the accuracy and quality of the translations are top-notch, ensuring that my message is conveyed perfectly in any language.

What really sets this app apart from others is the excellent customer support. Anytime I have a question or issue, their team is quick to respond and provide helpful solutions.

Overall, I highly recommend this Shopify translation app to anyone looking to expand their reach and grow their business globally. It's an absolute game-changer and has earned my highest rating of 5 stars!

Shopminiparts.com
Greece
About 1 year using the app
OneCommerce.io replied April 25, 2023

Hi Petros,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 17, 2022

This app is very good, the customer service and patiently help me solve the problem. They are great! Y'all should really know about transcy, he's really, really good!

VTOMAN
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied June 18, 2022

Hi Yuanbao,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

July 7, 2022

John heeft me geholpen met deze app. Ik moest niks doen hij heeft alles maar ook alles voor mij geinstalleerd! ik heb dit nog nooit meegemaakt normaal is er altijd veel getreuzel enz; alle credsits gaan naar John!!! Heel erg bedankt John you are the best !!!!! thank you

Mabebi
Belgium
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited March 18, 2022

they helped me to solve the currency change problem with 2 days.Timely customer service, their dev team is also good, work efficiently.(Sorry about my broken english)

ECOILL
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied October 14, 2021

Hi LILIN,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 16, 2021

I used the app to translate my webpage to Spanish it was super simple to set up. There is always someone to help you through the app if you do have any problems. Definitely recommend.

Shop Eva Designs LLC
United States
12 months using the app
OneCommerce.io replied June 17, 2021

Hi evelin,

I'm Enda from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Enda
Transcy - Translate Language and Convert Currency

April 28, 2022

A very smart and easy-to-use translation APP, and the support of customer service staff is also fast and effective. If you need to open stores globally or customize languages for special regions, this is a great APP and is worth recommending.

JISULIFE
China
12 months using the app
OneCommerce.io replied May 5, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 16, 2022

Jennifer was majorly helpful in support, the app is also great and i'm looking forward to seeing how our customers purchase in Spanish!

SlingSmarter™
United States
12 months using the app
OneCommerce.io replied June 18, 2022

Hi Will,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

March 16, 2022

Still downloading and breaking the app in. At first glance English to Spanish translation surprised me (positively!). It worked quite nice. Richcarde helped me fix an issue I had specific to my store due to my theme so customer service 10/10. Still need to really use the app and see performance etc. But for now evverything seems solid!

Endless Luxe
United States
12 months using the app
OneCommerce.io replied March 17, 2022

Hi David,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

March 7, 2022

The most functional app of currency and translation. It's also a friendly app that has a free plan for choosing. The service is quick and helpful. I like this app. I will pay the charged plan if I need it in the future. Strongly recommend!

mombella
China
12 months using the app
OneCommerce.io replied March 9, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency