Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

October 28, 2022

great customer support! fast and reliable. I strongly recommend them. I had small issues with fonts and they helped me quickly.

Oro Monaco
United States
About 1 year using the app
OneCommerce.io replied October 31, 2022

Hi Sebastian,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

May 6, 2022

Transcy is easy to use, moreover is their customer service team very quick in resolving any occuring issues.

The Bonsaïst
Netherlands
About 1 year using the app
OneCommerce.io replied May 9, 2022

Hi Bob,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

May 13, 2022

Flora was a great customer support rep. Thank you. It was very easy and intuitive for the most part, and we will see how it performs.

nutriholistician
United States
About 1 year using the app
OneCommerce.io replied May 17, 2022

Hi Snezana,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

March 22, 2022

The lady who helped me was verry nice and kind and help me in a few minutes! I will buy the product for sure!

Dubai
Belgium
About 1 year using the app
OneCommerce.io replied March 25, 2022

Hi Husein,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

July 26, 2022

Very good application! Also translation is very accurate!
Molly is a perfect assistant with helping setup the application in our store!

MarineDustrie
Netherlands
About 1 year using the app
February 24, 2022

I just installed the app and still setting up. Great support help to fix problems.
Thank you Jane. feeling useful!

雅玉珠寶
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied February 25, 2022

Hi SOCHI,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

July 28, 2022

support is fast, professional and always cater to all your needs. After trying different apps I finally found this app thank you Shen for your wonderful service

Tlaks Magnetic Curtains
United States
About 1 year using the app
Edited June 25, 2022

La atención muy personalizada, amable y atenta, todo se resolvió en muy pocos minutos. Agradecido .

Cultivos Borinquen
United States
About 1 year using the app
OneCommerce.io replied October 6, 2021

Hi Carlos,

I'm Daria from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Daria
Transcy - Translate Language and Convert Currency

March 8, 2023

Simply the best service 100% recommended....For some moment I thought that they were not going to attend me late at night but my surprise was that they did attend me, and the problem I was having was solved immediately

FLAT METAL PATTERNS
United States
About 1 year using the app
OneCommerce.io replied March 9, 2023

Hi Ignacio,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

August 13, 2022

Best thing about app was customer service! Zenny was fantastic! Made everything I needed to do very easy and gave me step by step guidance. Thank you so much!

Mental Sunlight
United States
About 1 year using the app