Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,872)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

September 4, 2021

Amazing and much better than expected. Translations seem trustworthy and required only very little language polishing - which can be undertaken easily afterwards. Very helpful and friendly support.

Modelsketchbook
Germany
8 months using the app
OneCommerce.io replied September 6, 2021

Hi Simone,

This is Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

July 5, 2021

Very good app I really like to use
The staff are very helpful and helpful
Very good attitude
Highly recommended

Bad'n'Cute
Taiwan
8 months using the app
OneCommerce.io replied July 5, 2021

Hi Huang,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

February 23, 2022

grandi!! ho avuto problemi con la installazione e mi hanno aiutato subito e bene, ottimo lavora grazie mille!!!

ExLibris
Italy
8 months using the app
OneCommerce.io replied February 24, 2022

Hi Stefano,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

August 30, 2022

Wonderful app. Always customer service response quickly and very kind.
Even I am beginer of using shopify, but I think this is very user friendly app.

Kyosho_Japan Store
Japan
8 months using the app
February 26, 2021

Try Transcy ‑ Translate & Currency app today and found that the service is very good, will keep it and see.

BlueStarRing
China
8 months using the app
OneCommerce.io replied February 26, 2021

Hi there,

I'm Natalie from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Natalie
Transcy - Translate Language and Convert Currency

October 4, 2022

Great App. Fast customer service! 5 STARS from my side. ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆

FLINKERS SNEAKER
Germany
8 months using the app
OneCommerce.io replied October 5, 2022

Hi Mario,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

March 4, 2022

Very good support, extremly fast and reliable. The app is great, many possibilities to customize individual languages. Keep up the good work!

VegaVegan
Germany
8 months using the app
OneCommerce.io replied March 6, 2022

Hi Alexander,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 13, 2022

This is a great application, and the staff is very professional and quick to help me solve the problem. I believe this will help my store get more sales

uthaiagarwood
United States
8 months using the app
OneCommerce.io replied March 14, 2022

Hi Yuxin,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

July 24, 2022

Amazing support from Shen ! Just arrived on the app and directly proposed her help and guidance to go through all the synch stuffs. Thanks again ! Let's see know all the possibilities !

frenchdoors fr
France
8 months using the app
Edited December 11, 2022

Very pleased with this collaboration, prompt response via emails, effective assistance and excellent communication. Special thanks for Rosa who was dedicated in ensuring my request went through with success. Highly recommend.

sunforeye
Saudi Arabia
8 months using the app
OneCommerce.io replied December 13, 2022

Hi NOOR,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce